Instructional Support Associate

University at Buffalo; Town of Amherst (NY); On-site; USD 51,000 - 58,000; Full time

Job summary

The University at Buffalo seeks an Instructional Support Associate to manage the EEH biobank facility and provide department support in asset management, HR, and procurement. The role emphasizes laboratory oversight, SOPs, and effective collaboration with faculty on specimen processing and storage.

You will oversee day-to-day biobank operations, prepare cost estimates for supplies, and ensure safety training and policy compliance within a dynamic academic environment at UB.

Qualifications

• Bachelor's degree required.
• Laboratory experience and adherence to SOPs.
• Strong communication, problem-solving, and teamwork skills.
• Authorized to work in the United States by start date.

Responsibilities

• Support department finances including procurement, budget monitoring, and expense reconciliation.
• Assist human resources tasks within the department.
• Manage department assets, inventories, and space.
• Lead EEH biobank committee meetings and document minutes.
• Develop and implement specimen transport, processing, and storage procedures.
• Provide training on safety and procedures for biobank resources.

Skills

Laboratory experience

Microsoft 365

Strong communication

Problem solving

Organizational skills

Time management

Teamwork

Education

Bachelor's degree

Master's degree (preferred)

Tools

RF Report Center

SIRI

UB Jobs

Concur

ShopBlue

ePTF

UBBox

Job description

Instructional Support Associate

Position Information

Position Title: Instructional Support Associate

Department: Department of Epidemiology and Environmental Health

Job Type: Full-Time

Posting Link: https://apptrkr.com/9874239 https://www.ubjobs.buffalo.edu/postings/64534

Position Summary

The Department of Epidemiology and Environmental Health (EEH) seeksan Instructional Support Associate to provide support for thedepartment and manage the EEH biobank facility.

The Instructional Support Associate should have experience withsupport duties and working in a laboratory. In this position, youwill provide support for the department in the areas of asset andspace management, human resources, and finance, with a focus onprocurement activities. The Instructional Support Associate alsooversees the day-to-day operations of the EEH biobank, includingmanagement of the specimen inventory, developing and maintainingeffective standard operating procedures, project consultations,equipment monitoring and maintenance, specimen processing, storage,and shipping arrangements.

Examples of the work responsibilities include, but are not limitedto:

• Provide support associated with department finances. Suchresponsibilities may include procurement, monitoring budgets,reconciliation of expenses, and processing of reimbursementrequests.
• Assist the department with human resource relatedactivities.
• Management of department assets, inventories, and space.
• Serve on school emergency response committee, develop andexecute emergency response procedures. Coordinate work orderrequests for facilities related issues.
• Leadership of the EEH biobank committee, including schedulingand chairing steering committee monthly meetings, preparingagendas, and meeting notes.
• Consult with faculty to develop specimen transport, processing,and storage procedures. Provide cost estimates to faculty forsupplies needed to process and store specimens in the biobank.
• Receive, process, and store specimens per establishedprocedures. Procure laboratory supplies. Monitor functioning andprovide routine maintenance for biobank freezers and liquidnitrogen tanks. Be available on-call to respond and manage biobanksystem failures to ensure the integrity of all specimens.
• Maintain an up-to-date inventory of all specimens stored in theEEH biobank and ensure all specimens are clearly labeled andorganized. Retrieve specimens as requested and arrangetransport.
• Provide safety and procedure training to faculty, staff, andstudents using biobank resources and monitor usage to ensurepolicies and procedures are followed.

This position requires strong professional judgement andresourcefulness, the ability to work independently, accuratelyhandle time-sensitive matters, problem-solve and maintainconfidentiality. The Instructional Support Associate must beorganized, flexible, able to manage multiple projects withcompeting demands and make appropriate decisions regarding prioritywith minimal supervision. This position will require on-the-joblearning and new skills development pertinent to universitysystems, professional associations, departmental initiatives,project procedures, and changes in university policies.

We are committed to the ongoing development of an excellent anddiverse community of scholars, staff and students engaged ineducation, research, and service. We encourage applications fromwomen, members of minority and historically marginalized groups,veterans, and individuals with disabilities.

Learn more:

• Our benefits, where we prioritize your well-beingand success to enhance every aspect of your life.
• Being a part of the University at Buffalocommunity.

About the University at Buffalo

The University at Buffalo (UB) #ubuffalo is one of America'sleading public research universities and a flagship of the StateUniversity of New York system, recognized for our excellence andour impact. UB is a premier, research-intensive public universitydedicated to academic excellence. Our research, creative activityand people positively impact the world. Like the city we call home,UB is distinguished by a culture of resilient optimism, resourcefulthinking and pragmatic dreaming that enables us to reach othersevery day. Visit our website to learn more about the University atBuffalo

Learn more about:

• Department of Epidemiology and Environmental Health(EEH)
• School ofPublic Health and Health Professions (SPHHP)
• Universityat Buffalo (UB)
• Being a part of the University at Buffalocommunity.
• Living in Buffalo, NY.
• Our benefits, where we prioritize your well-beingand success to enhance every aspect of your life.

University at Buffalo is an affirmative action/equal opportunityemployer and, in keeping with our commitment, welcomes all to applyincluding veterans and individuals with disabilities.

Minimum Qualifications

• Bachelor's degree
• Experience working in a laboratory environment, knowledge andadherence to laboratory safety procedures, and ability to followSOPs.
• Demonstrated general skills required include: adaptable,organized, proactive, excellent judgment, quantitative ability.Strong technology skills including effective utilization ofMicrosoft 365 (Word, Excel, PowerPoint and Outlook) and efficientfile sharing techniques. Proficiency in spreadsheet development,communication (listening, written, and oral), customer service,problem-solving, and effectively performing as part of a team.
• Applicants must be authorized to work in the United States bytheir start date. The University at Buffalo does not guarantee thatit will sponsor, support, or otherwise assist with obtaining workauthorization

Preferred Qualifications

• Master's degree with experience in a similar professional roleproviding administrative support and managing a laboratory in anacademic, healthcare, or similar institution.
• Experience processing various biological specimen types,managing a large specimen inventory, -80°C freezers, liquidnitrogen, dry ice, and biohazard waste disposal.
• Knowledge of UB administrative policies, procedures, andmanagement systems including: RF Report Center, SIRI, UB Jobs,Concur, ShopBlue, ePTF, UBBox.

Physical Demands

Instructional Support Associate works with -80°C freezers requiringexposure to cold temperatures for short periods of time (proper PPEwill be provided), ability to detect equipment alarms, observeequipment function, and position self to move specimens, equipment,and supplies weighing up to 50 pounds, occasionally requiringascending or descending a ladder.

Salary Range

$51,261 - $58,000

Special Instructions Summary

Is a background check required for this posting?

No

Contact Information

Contact's Name: Jennifer Jamison

Contact's Pronouns: she/her

Contact's Title: Department Resource Manager

Contact's Email: [e-mail]

Contact's Phone: [phone]

Posting Dates

Posted: 09/29/2026

Deadline for Applicants:

Date to be filled: 12/17/2026

je-5730d1891fe3469e858cb5b06269aed6