Instructional Support Associate

Clay Today; Buffalo, Northern (NY, KY); Hybrid; USD 51,000 - 58,000; Full time

Job summary

University at Buffalo seeks an Instructional Support Associate to manage the EEH biobank facility and provide department support across asset management, procurement, HR, and finances.

The role requires laboratory experience, strong organizational skills, and the ability to develop SOPs while maintaining confidentiality and safety standards. Applicants must be authorized to work in the United States.

Qualifications

• Bachelor's degree and laboratory experience with adherence to safety SOPs.
• Strong organizational, problem-solving and quantitative abilities.
• Proficiency with Microsoft 365 and data/file management.

Responsibilities

• Provide support for department finances, including procurement and budget reconciliation.
• Manage assets, inventories, and space; coordinate facilities requests.
• Lead EEH biobank committee meetings and develop SOPs.
• Procure laboratory supplies and maintain biobank equipment.
• Train faculty, staff, and students on biobank procedures and safety.

Skills

Lab support experience

Microsoft 365 proficiency

Spreadsheet development

Communication skills

Teamwork

Education

Bachelor's degree

Master's degree (preferred)

Tools

RF Report Center

SIRI

Concur

ShopBlue

UBBox

Job description

Instructional Support Associate

Position Information

Position Title: Instructional Support Associate

Department: Department of Epidemiology and Environmental Health

Posting Link: https://www.ubjobs.buffalo.edu/postings/64534

Job Type: Full-Time

Posting Detail Information

Position Summary

The Department of Epidemiology and Environmental Health (EEH) seeks an Instructional Support Associate to provide support for the department and manage the EEH biobank facility.

The Instructional Support Associate should have experience with support duties and working in a laboratory. In this position, you will provide support for the department in the areas of asset and space management, human resources, and finance, with a focus on procurement activities. The Instructional Support Associate also oversees the day-to-day operations of the EEH biobank, including management of the specimen inventory, developing and maintaining effective standard operating procedures, project consultations, equipment monitoring and maintenance, specimen processing, storage, and shipping arrangements.

Examples of the work responsibilities include, but are not limited to: Provide support associated with department finances. Such responsibilities may include procurement, monitoring budgets, reconciliation of expenses, and processing of reimbursement requests. Assist the department with human resource related activities. Management of department assets, inventories, and space. Serve on school emergency response committee, develop and execute emergency response procedures. Coordinate work order requests for facilities related issues. Leadership of the EEH biobank committee, including scheduling and chairing steering committee monthly meetings, preparing agendas, and meeting notes. Consult with faculty to develop specimen transport, processing, and storage procedures. Provide cost estimates to faculty for supplies needed to process and store specimens in the biobank. Receive, process, and store specimens per established procedures. Procure laboratory supplies. Monitor functioning and provide routine maintenance for biobank freezers and liquid nitrogen tanks. Be available on-call to respond and manage biobank system failures to ensure the integrity of all specimens. Maintain an up-to-date inventory of all specimens stored in the EEH biobank and ensure all specimens are clearly labeled and organized. Retrieve specimens as requested and arrange transport. Provide safety and procedure training to faculty, staff, and students using biobank resources and monitor usage to ensure policies and procedures are followed.

This position requires strong professional judgement and resourcefulness, the ability to work independently, accurately handle time-sensitive matters, problem-solve and maintain confidentiality. The Instructional Support Associate must be organized, flexible, able to manage multiple projects with competing demands and make appropriate decisions regarding priority with minimal supervision. This position will require on-the-job learning and new skills development pertinent to university systems, professional associations, departmental initiatives, project procedures, and changes in university policies.

We are committed to the ongoing development of an excellent and diverse community of scholars, staff and students engaged in education, research, and service. We encourage applications from women, members of minority and historically marginalized groups, veterans, and individuals with disabilities.

Our benefits, where we prioritize your well-being and success to enhance every aspect of your life. Being a part of the University at Buffalo community.

About the University at Buffalo

The University at Buffalo (UB) #ubuffalo is one of America's leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo. Learn more about: Department of Epidemiology and Environmental Health (EEH) School of Public Health and Health Professions (SPHHP) University at Buffalo (UB)Being a part of the University at Buffalo community. Living in Buffalo, NY. Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

Bachelor's degreeExperience working in a laboratory environment, knowledge and adherence to laboratory safety procedures, and ability to follow SOPs. Demonstrated general skills required include: adaptable, organized, proactive, excellent judgment, quantitative ability. Strong technology skills including effective utilization of Microsoft 365 (Word, Excel, PowerPoint and Outlook) and efficient file sharing techniques. Proficiency in spreadsheet development, communication (listening, written, and oral), customer service, problem-solving, and effectively performing as part of a team. Applicants must be authorized to work in the United States by their start date. The University at Buffalo does not guarantee that it will sponsor, support, or otherwise assist with obtaining work authorization.

Preferred Qualifications

Master's degree with experience in a similar professional role providing administrative support and managing a laboratory in an academic, healthcare, or similar institution. Experience processing various biological specimen types, managing a large specimen inventory, -80°C freezers, liquid nitrogen, dry ice, and biohazard waste disposal. Knowledge of UB administrative policies, procedures, and management systems including: RF Report Center, SIRI, UB Jobs, Concur, ShopBlue, ePTF, UBBox.

Physical Demands

Instructional Support Associate works with -80°C freezers requiring exposure to cold temperatures for short periods of time (proper PPE will be provided), ability to detect equipment alarms, observe equipment function, and position self to move specimens, equipment, and supplies weighing up to 50 pounds, occasionally requiring ascending or descending a ladder.

Salary Range

$51,261 - $58,000

Contact Information

Contact's Name: Jennifer Jamison

Contact's Pronouns: she/her

Contact's Title: Department Resource Manager

Contact's Email: [e-mail]

Contact's Phone: [phone]

Posting Dates

Posted: 09/29/2026

Deadline for Applicants:

Date to be filled: 12/17/2026