Instructional Designer - Strategic and Tactical Operations

Paycom - ATS; New York (NY); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401k

Paid Time Off

Job summary

Security Industry Specialists, Inc. is seeking an Learning & Development Specialist in New York City to bridge Training with operations. You will intake training requests, craft curriculum outlines, and ensure materials meet compliance and strategic goals.

You will conduct trainer briefings, write assessments, and maintain governance over LMS portfolios, ensuring high-quality, scalable learning solutions for a 3+ year track in instructional design.

Qualifications

• 3+ years in instructional design, curriculum writing, or L&D partnering.
• Knowledge of adult learning theory and framework models (ADDIE/SAM).
• Strong stakeholder management, technical writing, coaching, and compliance audit capabilities.
• Law Enforcement or Military experience required.

Responsibilities

• Intake field training requests and translate needs into instructional strategies.
• Write original course outlines, lesson plans, storyboards, and assessments aligned with adult learning.
• Lead Train-the-Trainer briefings and develop Facilitator Guides for field trainers.
• Audit materials for compliance, align with regulatory requirements and company goals.
• Manage LMS course portfolio and hand off scoped blueprints to Content Designer.

Skills

Adult learning

Bloom’s Taxonomy

ADDIE/SAM

Stakeholder management

Technical writing

Compliance audit

Law Enforcement or Military experience

Education

Bachelor’s degree in business, criminal justice, education, or adult learning

Tools

PC hardware

iOS hardware

LMS administration

Job description

Job Details: Job Location: New York City, NY 10001, Salary Range: $80,000.00 - $80,000.00 Salary/year,

Position Summary

The Learning & Development (L&D) Specialist serves as the primary bridge between the Training department and operational business units. This role is responsible for intaking field training requests, writing comprehensive, original curriculum outlines and assessments, and ensuring all training strictly adheres to compliance standards and strategic company goals. Additionally, the L&D Specialist conducts update sessions with field instructors and maintains high-level governance over LMS course portfolios.

Key Responsibilities

• Operational Intake & Needs Analysis: Partners with operational leaders to assess performance gaps and translate operational needs into instructional strategies.
• Curriculum & Assessment Writing: Write original, comprehensive course outlines, lesson plans, storyboards, and validated assessments aligned with adult learning principles.
• Field Instructor Oversight: Conducts Train-the-Trainer briefings and creates detailed Facilitator Guides to ensure field trainers cleanly execute established lesson plans.
• Compliance & Goal Alignment: Audit and design learning materials to ensure strict adherence to industry compliance, regulatory requirements, and company objectives.
• Portfolio & Quality Governance: Manage high-level course portfolio alignment within the LMS and hand off fully scoped blueprints to the Content Designer.

Qualifications & Skills

• Experience: 3+ years in instructional design, curriculum writing, or L&D business partnering.
• Methodologies: Deep knowledge of adult learning theory, Bloom’s Taxonomy, and framework models (ADDIE/SAM).
• Skills: Strong stakeholder management, technical writing, coaching, and compliance audit capabilities. Law Enforcement or Military experience required.

Qualifications: As a candidate you must have:

• Bachelor’s degree in business, criminal justice, education, or adult learning or equivalent
• One plus years experience in training design and delivery and program management and utilization of technology presentation programs and databases
• Proficient in PC and iOS hardware and software
• Complete and maintain state guard training certification as prescribed by presiding state law, all client requested certification, and CPR/First Aid/AED instructor certification; all documentation and fees are the responsibility of the employee unless otherwise note
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer servic
• Domestic and/or International Travel up to 25% of time as needed
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed

We offer:

• $80,000 Annual Salary
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc. is an Equal Opportunity Employer