Instructional Designer & Learning Developer II

Westerra Credit Union; Denver (CO); Hybrid; USD 62,000 - 78,000; Full time

Job summary

Westerra Credit Union is seeking an Instructional Designer & Learning Developer II to contribute to employee development through engaging and effective learning solutions. In this role, you will design training materials, collaborate with subject matter experts, and ensure high-quality learning experiences for employees. Be part of a team that values growth, creativity, and innovation while impacting the financial community positively.

Benefits

401(k) with up to 6% match

20+ days of paid time off (PTO) per year

Educational reimbursement up to $5250 per year

Mental health resources including an Employee Assistance Program (EAP)

Flexible working environment with hybrid options

Qualifications

• 4+ years’ experience in instructional design within a corporate L&D or enterprise training function.
• Proven ability to design for professional audiences in business or leadership contexts.
• Strong knowledge of models like ADDIE and Kirkpatrick for training effectiveness.

Responsibilities

• Design and develop impactful learning solutions to build employee skills.
• Manage multiple instructional design projects while meeting deadlines.
• Collaborate with stakeholders to ensure learning materials align with business goals.

Skills

Instructional Design Expertise

Analytical & Evaluation Skills

Project Management

Business Acumen & Adaptability

Education

ATD Instructional Design Certificate

Tools

Articulate Storyline

Adobe Captivate

Learning Management Systems (LMS)

Collaboration Tools

Job description

Instructional Designer & Learning Developer II

Regular Full-Time Professional Denver, CO, US

3 days ago Requisition ID: 2324

Salary Range:

Role:Instructional Designer & Learning Developer II

Why Westerra?

Here at Westerra Credit Union, every employee counts. Our teams are made up of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS – qualities that make us GREAT! Each person brings their authentic self to work every day, and we want you to feel comfortable being YOU.

All of our team members work towards a shared purpose: to teach one another to prosper.We strive to be a modern financial community where we all truly belong, both for our employees and the members we serve. We look forward to seeing how you will contribute to this purpose by positively impacting our members’ lives through personal attention, financial education,community engagement, and more. This is true for every role, as we believe that we are all member-facing.

Foundedbyschoolteachersin1934,wearealearningorganization at our core. We embed a growth mindset in our employees, ensuring that we all prosper together! If you’re ready to make an impact and join a community where you can grow, belong, and thrive, we encourage you to apply today and help shape the future of Westerra!

Whatisthe role?

As an experienced Instructional Designer within our Corporate Learning & Development team, you will design and develop impactful learning solutions that build employee skills, drive business performance, and support our organizational goals. You’ll partner with business leaders, subject matter experts (SMEs), and L&D colleagues to create scalable, learner-focused content that supports onboarding, compliance, systems training, soft skills, leadership development, and more.

Whatwillbeexpectedof me?

• Apply instructional design best practices (e.g., ADDIE, SAM) to create effective and engaging learning solutions that address specific business needs.
• Design learning experiences for a range of delivery methods, including self-paced eLearning, virtual instructor-led training (vILT), in-person ILT, microlearning, and blended learning paths.
• Translate complex business processes or technical content into clear, relatable, and actionable learning experiences.

Content Development

• Develop instructional materials such as storyboards, scripts, facilitator and participant guides, job aids, knowledge checks, and performance support tools.
• Create digital content using eLearning authoring tools (e.g., Articulate Storyline, Rise, Vyond) and work with multimedia and graphic design teams when needed.
• Ensure content aligns with brand, tone, and organizational culture, while incorporating accessibility and inclusion best practices.

Stakeholder Collaboration

• Consult with business partners, HR, and SMEs to define learning needs, align on goals, and validate learning outcomes.
• Facilitate design reviews, gather feedback, and iterate content to ensure relevance and impact.
• Partner with learning program managers to support communication, rollout, and engagement strategies.

Project Management

• Manage multiple instructional design projects with varying timelines and scopes.
• Acts as a subject matter expert for instructional design and collaborates with team members, project owners, and SMEs to write instructional content that is succinct, engaging, and targeted to the appropriate audience.
• Support team members with understanding project requirements and schedules. Publishes timelines with milestone tasks to ensure planned completion of the project. Track project milestones and communicate progress, risks, and dependencies to project stakeholders.
• Ensure deliverables are completed on time and within scope, while maintaining quality standards.

Measurement & Continuous Improvement

• Support the development and implementation of evaluation plans using models such as Kirkpatrick or Phillips ROI.
• Analyze learner feedback, business performance metrics, and usage data to identify improvement opportunities.
• Continuously update learning materials to reflect process changes, learner feedback, and evolving business needs.
• Use learning management systems (LMS) and learning experience platforms (LXP) to publish and manage courses.
• Stay informed about trends in adult learning, corporate training, and digital learning technologies to bring innovative ideas to the team.

Other

• Serve as a mentor to more junior team members
• Other duties as assigned.
• Add bullets.

Will I have Direct Reports? No

What amI bringing?

Experience/Education:

External

• 4+ years’ experience in instructional design within a corporate L&D or enterprise training function.
• Proven ability to design for professional audiences in business, customer service, operations, or leadership contexts.
• Knowledge and experience applying the ADDIE model (or similar model) and the four levels of training evaluation (Kirkpatrick model) preferred.
• Knowledge of financial operations or experience in a financial institution is preferred.

Internal

• Minimum 2 years of experience as an Instructional Designer & Developer at Westerra with demonstrated skills and abilities
• Current ATD Instructional Design Certificate

Skillsand Abilities:

Instructional Design Expertise

• Proficient in applying instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy) to create effective learning experiences.
• Skilled in designing for multiple modalities: eLearning, ILT, vILT, microlearning, and blended learning.
• Ability to write clear, concise, and instructionally sound content for professional and technical audiences

Learning Technology Proficiency

• Strong working knowledge of eLearning authoring tools (e.g., Articulate Storyline, Rise, Adobe Captivate, Camtasia).
• Familiarity with learning management systems (e.g., SumTotal, Litmos, Cornerstone, Bridge, SuccessFactors)
• Comfortable using collaboration tools (e.g., Microsoft Teams, SharePoint, Miro) and project management software (e.g., Workfront, Trello, Smartsheet).
• Familiarity with applying AI technologies (e.g., generative AI, analytics tools) to support training design, automate content creation, or evaluate learner performance and engagement.

Analytical & Evaluation Skills

• Ability to conduct needs assessments and learning analysis to identify performance gaps.
• Experience creating and interpreting learning metrics (e.g., completion, satisfaction, knowledge retention) to assess impact and improve design.
• Familiar with models like Kirkpatrick or Phillips ROI for evaluating training effectiveness.

Project & Stakeholder Management

• Ability to manage multiple projects simultaneously while meeting deadlines and quality standards.
• Skilled at scoping, planning, and prioritizing instructional design work.
• Strong consultative and interpersonal skills to gather input, manage feedback, and influence cross-functional stakeholders.

Business Acumen & Adaptability

• Understands how training impacts organizational performance and can align learning objectives to business goals.
• Demonstrates agility in adapting to shifting priorities, organizational changes, and evolving learning needs.
• Comfortable working in fast-paced, corporate environments with ambiguity and change.
• Strong verbal and written communication skills for working with SMEs, facilitators, and learners.
• Ability to translate technical or complex topics into learner-friendly content.
• Collaborative mindset with the ability to give and receive feedback constructively.

General Skills and Abilities:

• Ability to learn and demonstrate that learning on the job
• Detail oriented with strong organizational and time management skills
• Must maintain high-level of confidentiality
• Can be accountable for the completion of assigned deliverables with little day-to-day management
• Uses judgement, but supervision required for overall tasks
• Experienced understanding of the business line and a basic understanding of specialized discipline.
• Able to handle problems that are difficult, but typically not complex

Whatistheworkenvironmentlike,andaretherephysicalrequirementsforthis role?

• Office/Hybrid (work from home) environment – 2 Days in office per week
• Works primarily at desk

Salary: inaddition tothe starting annual range of$62,343 - $77,929,thisrole is also eligible forWesterra’s self-fundingreward plan. This plan pays out a cash incentive annually if Westerra hits specific criteria tied to financial goals and this role has a direct impact on the outcome of those results!

Whataresomeofourbenefitofferings?

• Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options
• Two dental plans through Delta Dental
• Basic life and AD&D insurance, short-term disability and long-term disability
• 20+ days of paid time off (PTO) per year
• Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY)
• 16 hours of volunteer time off (VTO) per year
• 11+ paid holidays
• 401(k) that includes up to 6% match
• Up to $5250 per year for educational reimbursement
• 4 weeks of paid parental leave
• Mental health resources including an Employee Assistance Program (EAP)
• Individualized learning and development programs

Please note, applications will be accepted until at least June 5, 2025.