Instructional Designer for Impactful, Accessible Training

GT Independence, LLC; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals in self-direction programs, helping them manage long-term care and support services at home and in community settings.

The Instructional Designer is responsible for designing, developing, and maintaining engaging, standardized training programs and resources that support operational excellence, partnering with SMEs, leadership, and cross-functional stakeholders.

Qualifications

• 3-5 years of experience designing and developing a variety of learning solutions.
• Bachelor’s Degree in Instructional Design, Education, or related field
• Knowledge of instructional design approaches for developing courses for system and process training.
• Experience facilitating instructor-led training sessions (optional/desired).

Responsibilities

• Partner with SMEs, leadership, and stakeholders to identify training needs and define learning objectives.
• Translate complex processes and business rules into clear, actionable learning content.
• Create multimedia aspects of training content such as gamification techniques, video, audio, infographics, handouts, worksheets, presentations, and instructional guides.
• Create storyboards, user flows, process flows and site maps to communicate interaction and design ideas.
• Select most effective instructional approaches to create a blend of instructor-led and/or self-directed techniques for a particular learning need and by applying adult learning concepts.
• Ensure training content aligns with operational standards and supports consistent execution.
• Manage course, updates, 508 compliance, and version control to ensure accuracy and accessibility.
• Develop and implement methods to measure training effectiveness (e.g., assessments, surveys, performance metrics).
• Support trainers and Operations teams in their preparation to deliver instructor-led training, virtual instructor-led training, and coaching sessions.
• Ensure all training materials remain current, accurate, and aligned with standardized processes and business rules.

Skills

Instructional Design

Learning Content Development

Facilitation (optional)

E-learning Storyboarding

Education

Bachelor’s Degree in Instructional Design, Education, or related field

Job description

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals in self-direction programs, helping them manage long-term care and support services at home and in community settings.

The Instructional Designer is responsible for designing, developing, and maintaining engaging, standardized training programs and resources that support operational excellence, partnering with SMEs, leadership, and cross-functional stakeholders.