Instructional Designer & Educational Technology Specialist (Coordinator of Instructional Technology)

Interview Exchange

Greenfield (MA)

On-site

USD 86,000 - 91,000

Full time

11 days ago
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Benefits offered by this job

Health insurance
Retirement options
Paid time off
Tuition benefits
Professional development

Job summary

Greenfield Community College seeks an Instructional Designer & Educational Technology Specialist (Coordinator of Instructional Technology) to design and enhance high‑quality, accessible learning across face-to-face, hybrid, and online modalities. You will collaborate with faculty and campus partners to implement evidence-based practices and emerging instructional technologies.

The role reports to the Director of Assessment and the Center for Excellence in Teaching and Learning and requires 3–5

Qualifications

  • Master's degree in instructional design, instructional technology, education, or a related field.
  • 3–5 years designing and developing instructional materials, courses, or faculty development programs in higher education or equivalent.
  • Experience with Moodle, Canvas, or Blackboard.
  • Excellent written and verbal communication skills.
  • Knowledge of WCAG 2.1 AA accessibility standards and Universal Design for Learning (UDL).

Responsibilities

  • Collaborate with faculty to design, develop, redesign, and improve courses across modalities.
  • Administer and support Moodle LMS, including course creation and archiving, upgrades, and maintenance planning.
  • Troubleshoot instructional technology issues with IT staff and vendors as needed.
  • Analyze course analytics and feedback to improve course effectiveness and student success.
  • Serve as a consultant throughout course planning, development, and revision.
  • Coach faculty in evidence-based instructional strategies and accessibility considerations.

Skills

Instructional design
Educational technologies
Collaboration
Equity & accessibility

Education

Master's in instructional design

Tools

Moodle
Canvas
Blackboard

Job description

Instructional Designer & Educational Technology Specialist (Coordinator of Instructional Technology)

A REWARDING CAREER IN HIGHER EDUCATION AWAITS YOU AT GREENFIELD COMMUNITY COLLEGE!


About Greenfield Community College (GCC):
Located in the scenic Pioneer Valley of western Massachusetts, GCC is a public, not-for-profit, two-year institution known for its supportive community, academic excellence, and strong partnerships. Recognized as the #1 community college in Massachusetts by Niche.com, GCC offers flexible pathways for transfer, career advancement, and lifelong learning. Learn more through our Fast Facts and About GCC pages .
Guided by our commitment to an equitable, inclusive, and student-centered environment, GCC empowers learners to reach their full potential. Our work is grounded in our Vision, Mission, and Core Values , which shape a culture of teaching and learning together.


Benefits & Perks:
As a Commonwealth of Massachusetts employee, GCC offers a comprehensive benefits package, including health insurance, retirement options, paid time off, tuition benefits, and professional development opportunities. Explore the full details on our Benefits Overview page .


Job Description:

This is a full-time, benefited position.


ANTICIPATED START DATE: November 2, 2026, or as soon as possible thereafter.


SALARY RANGE: This position is a Professional Staff Grade 7classification per MCCC. The salary range is $85,685 to $90,685. Actual salary will be commensurate with qualifications and experience in accordance with the MCCC collective bargainingagreement provisions.


GENERAL DESCRIPTION OF DUTIES:


Reporting to the Director of Assessment and the Center for Excellence in Teaching and Learning, the Instructional Designer & Educational Technology Specialist is a key team member within the Center for Excellence in Teaching and Learning and works closely with the Coordinator of Instructional Technology. This position serves as a dynamic and creative consultant, collaborator, and coach to faculty, deans, and other campus stakeholders. The Instructional Designer & Educational Technology Specialist supports the design, development, and continuous improvement of high-quality, inclusive, and engaging learning experiences across face‑to‑face, hybrid, and online modalities, advancing teaching excellence through partnership with faculty. This position provides expertise in instructional design, educational technologies, accessibility, and effective teaching practices while managing multiple projects, adapting to evolving institutional needs, and supporting faculty from course design through implementation.


EXAMPLES OF ESSENTIAL FUNCTIONS:



  • Collaborate with faculty to design, develop, redesign, and continuously improve face‑to‑face, hybrid, and online courses using evidence‑based instructional design principles.

  • Partner with the Coordinator of Instructional Technology to administer the College's Moodle learning management system, including course creation and archiving, system maintenance, evaluating and testing upgrades, and planning the maintenance of LMS software upgrades and enhancements in cooperation with the Enterprise Applications Team.

  • Partner with the Coordinator of Instructional Technology to troubleshoot instructional technology issues and coordinate with Information Technology staff and vendors as appropriate.

  • Analyze course analytics, student learning data, and faculty feedback to identify opportunities for improving course effectiveness, equity, retention, and student success.

  • Serve as a trusted instructional consultant throughout course planning, development, implementation, and revision.

  • Coach faculty in selecting instructional strategies that align with disciplinary goals while respecting academic freedom.

  • Guide faculty in evaluating and creating accessible digital course materials that align with WCAG 2.1 Level AA accessibility standards and Universal Design for Learning (UDL) principles.

  • Evaluate emerging instructional technologies and trends, collaborating with Center for Excellence in Teaching and Learning staff to pilot and implement new tools, technologies, and processes to enhance and enrich teaching practices.

  • Develop instructional resources, guides, templates, and documentation to support faculty and student success.

  • Maintain current knowledge of instructional design theory, educational technologies, accessibility requirements, and evidence-based pedagogies in higher education.

  • Partner with faculty to thoughtfully integrate generative AI into course design, assessment, and student learning while promoting academic integrity, transparency, accessibility, and ethical practice.

  • Partner with faculty and campus librarians to identify, evaluate, and integrate Open Educational Resources (OER) and low‑cost course materials to support student affordability initiatives.

  • Collaborate with faculty, deans, and other campus partners to support institutional initiatives related to teaching excellence, student success, online learning, and faculty development.

  • Lead multiple instructional design projects simultaneously while balancing competing institutional priorities.

  • Promote evidence‑informed teaching practices.

  • Translate educational research into practical classroom strategies.

  • Evaluate instructional innovations and disseminate effective practices across the institution.

  • Perform related duties as assigned.


Requirements:

MINIMUM TRAINING AND EXPERIENCE:



  • Master's degree in instructional design, instructional technology, education, or a related field.

  • Three (3) - five (5) years of experience designing and developing instructional materials, courses, or faculty development programs in higher education or a comparable educational or training environment.

  • Experience working with a learning management system (e.g., Moodle, Canvas, Blackboard).

  • Demonstrated knowledge of instructional design principles and best practices for online, hybrid, and technology‑enhanced teaching.

  • Experience using educational technologies and multimedia tools to support teaching and learning.

  • Excellent written, verbal, organizational, and interpersonal communication skills.

  • Demonstrated ability to design and support inclusive, accessible learning experiences, including guiding faculty in the development of digital course materials that meet WCAG 2.1 Level AA accessibility standards and incorporate Universal Design for Learning (UDL) principles, inclusive pedagogy, strategies for supporting neurodiverse learners, mobile‑first design, captioning, and accessible multimedia.

  • Demonstrated ability to build collaborative relationships with faculty while respecting academic freedom.

  • Experience with Quality Matters (QM), National Standards for Quality Online Teaching (NSQOT), or other online course quality standards.

  • Knowledge of AI tools and their effective and ethical use in teaching and learning.

  • Knowledge of learning sciences, adult learning theory, cognitive psychology, online pedagogy, assessment design, and Universal Design for Learning (UDL).


If you do not meet all listed qualifications but believe your experience, education, or training provides an equivalent foundation for success in the role, we strongly encourage you to include an equivalency statement in your application.Please upload this statement as part of your application materials.


PREFERRED QUALIFICATIONS:



  • Experience as a faculty member.

  • Experience in a community college.

  • Experiencing overseeing a learning management system (e.g., Moodle, Canvas, Blackboard).

  • Knowledge of copyright, Creative Commons licensing, and open educational resources (OER) to support faculty in developing cost‑effective, inclusive, and high‑quality learning experiences.

  • Demonstrated sensitivity to and understanding of the diverse abilities and academic, socioeconomic, ethnic, and cultural composition of community college students, faculty, and staff.


BACKGROUND CHECK: Finalist candidates who are otherwise qualified for the position will be required to complete a Massachusetts Criminal Offender Record Information (CORI) check as a condition of employment in accordance with GCC's CORI policy .


OFFICIAL ACADEMIC TRANSCRIPTS: Official academic transcripts relevant to the position will be required upon hire.


Additional Information:

Equal Opportunity/Affirmative Action Statement: Greenfield Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, GCC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer by contacting Human Resources by email at humanresources@gcc.mass.edu or by phone at 413-775-1314.


The report contains crime statistics for the three most recent calendar years for certain locations associated with the College as well as other campus security and personal safety topics such as: crime prevention; campus safety authority; crime reporting polices; campus alerts (Timely Warnings and Emergency Notifications), programs to prevent dating violence, domestic violence, sexual assault and stalking; and other matters of importance related to security on campus.

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