Senior Manager, Career and Technical Education

Cape Cod Community College; Hyannis (MA); On-site; USD 82,000 - 87,000; Full time

Job summary

Cape Cod Community College seeks a Senior Manager of Career and Technical Education to lead CCAPE’s open enrollment portfolio and collaborate with regional workforce partners.

The role emphasizes building partnerships, aligning programs with labor market needs, and overseeing staffing, instruction quality, and program outcomes within a hybrid work environment. Strong collaboration and leadership are essential.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Three years of related experience in development of training programs and management of training schedules or instructors.
• Demonstrated ability to work effectively in a flexible, hybrid team environment with virtual collaboration tools.
• Excellent organizational, written, verbal, and presentation skills.
• Demonstrated ability to use labor market data to shape curriculum and trainings.

Responsibilities

• Develop and manage CCAPE's open enrollment portfolio, including short- to long-term training, credentialing and digital badges.
• Cultivate and expand open enrollment initiatives with community partners to broaden access.
• Develop and maintain an instructor talent bench across modalities (virtual, hybrid, HyFlex, in-person).
• Compile and maintain information regarding instructors, clients, students, funders, and program partners.
• Collaborate to assess labor market information and ensure program portfolios meet demand and partner needs.
• Coordinate staff support across programs to maintain adequate staffing during peak periods.
• Oversee open enrollment student/participant management, including registration, attendance, and progress reporting.
• Facilitate articulation agreements with academic programs in collaboration with leadership.
• Engage with external partners to expand program reach and funding opportunities.
• Review and update program materials using formative and summative evaluations.

Skills

MS Office

Communication skills

Team management

Collaboration

Project coordination

Education

Bachelor's degree

Tools

Jenzabar

Salesforce

CourseStorm

CRM platforms

Trello

Job description

Job Description:

About Cape Cod Community College: Cape Cod CommunityCollege is a place of personal discovery, enrichment, andprofessional development for those just beginning the quest and forthose at many points along the path of higher education throughoutlife. It is a caring, comprehensive institution that belongs to thepeople it serves and responds to their individual and communityneeds. Students attending Cape Cod Community College are strivingfor personal excellence, and are finding it, day after day.Graduates of the College can be found in all levels of privatebusiness, the professions, and public service, and they excel atwhat they do.

For students seeking to lay a foundation for further study, thereis no better place to begin than at Cape Cod Community College. Intoday's highly competitive market place, the well prepared transferstudent is the most aggressively recruited person in highereducation. For many Cape Cod Community College graduates, thatAssociate Degree opens the door to institutions that were just notan option after high school. And, when you consider the savings inthe overall cost of a four-year degree at either a public or aprivate university, starting at Cape Cod Community College becomesan incredible bargain that blends quality with unmatchedvalue.

The students' education is the first priority at Cape Cod CommunityCollege. As a learning-centered community, we value thecontributions of a diverse population, welcome open inquiry, andpromote mutual respect. The College offers a strong educationalfoundation of critical and creative thinking, communicationcompetency, and a global, multicultural perspective that preparesstudents for life and work in the 21st century. Our liberal arts,sciences, and career programs provide educational pathways thatserve the varied social, economic, and demographic characteristicsof our community with a distinctive focus on sustainability. Wehonor our past, celebrate our present and imagine our future.

GENERAL STATEMENT OF RESPONSIBILITIES:

Cape Cod Community College's Center for Community and ProfessionalEducation (CCAPE) is seeking a dynamic, community-minded leader to serve as Senior Manager of Career and Technical Education. This isa unique opportunity to expand access to career and technicaltraining across the region ? building the pathways that help individuals gain credentials, change careers, and step into in-demand jobs, while strengthening the community partnerships that make that access possible. If you are passionate about connecting people to opportunity and building programs that meet real workforce gaps, this is your chance to shape how Cape Cod residentstrain for the future.

In this role, the Senior Manager of Career and Technical Education will lead the development, implementation, and management of CCAPE's open enrollment training portfolio ? from short-term credentialing to stackable, grant-funded programming ? in close partnership with community organizations, libraries, senior centers, and regional workforce partners. The Senior Manager will work hand-in-hand with the Senior Manager of Employer Engagement and Workforce Partnerships and the Director/Chief Workforce Development Officer to ensure CCAPE's programming reflects both industry demand and community need, and requires strong judgment, initiative, and a collaborative approach to carry out responsibilities effectively.

This position is ideal for a relationship-driven professional who thrives on building partnerships, designing programs that open doors for learners, and navigating the intersection of highereducation, workforce development, and community impact.

EXAMPLES OF DUTIES:

1. Develop and manage CCAPE's Career and Technical Education openenrollment portfolio, including but not limited to: short- tolong-term training, professional development, credentialing anddigital badges, Credit for Prior Learning based projects, stackablecredentials, bridging to credit bearing certificates and programs,grant-funded programming, career training programs, contract openenrollment programs, and other programs/projects as assigned.
2. Cultivate and expand open enrollment training initiatives withcommunity partners (including libraries, senior centers, nonprofitand community-based organizations, and municipal partners) tobroaden public access to CCAPE programming across the region.
3. Develop and maintain a CCAPE instructor talent bench in adherence to College policies and procedures that provides staffing for a wide range of course topics and programs via variousmodalities, such as virtual, hybrid, HyFlex, and in-person.
4. Compile and maintain comprehensive information regardinginstructors, clients, students, funders, and program partners.
5. Collaborate with the Senior Manager of Employer Engagement andWorkforce Partnerships to conduct assessments to evaluate labormarket information and analyze workforce trends to ensure theCareer and Technical Education program open enrollment portfolioand Employer Contract Training portfolio meets market demand andspecific market and partner needs, and to collaborate on specialpartnerships and projects that benefit both areas.
6. Work collaboratively with the Senior Manager of EmployerEngagement and Workforce Partnerships to coordinate and shareprogram coordinator staff supporting both areas, ensuringcoordinators can be flexibly reallocated between teams duringperiods of high demand so that both Career and Technical Educationand Employer Engagement/Workforce Partnerships programming remainadequately staffed and supported.
7. Oversee CCAPE open enrollment student/participant management,including but not limited to registration, attendance monitoring,reporting, and participant and program progress and outcomes.
8. Facilitate the development of articulation agreements with theacademic programs, in collaboration with the Assistant Director andDirector/Chief Workforce Development Officer.
9. Collaborate and manage outreach to external partners andcommunity, including but not limited to, industry/private sectorbusinesses, economic development and workforce organizations, andeducational institutions.
10. Review and update the existing Career and Technical Educationopen enrollment portfolio and utilize formative and summativeevaluations for constant review of course materials and instructorquality.
11. Identify and develop grant and funding proposals in partnershipwith the Director/Chief Workforce Development Officer and Directorof Grants Administration.
12. Coordinate and partner with CCAPE's Employer Training team toexplore partnership programs between existing corporate curriculumand corporate instructors.
13. Manage, process, and access open enrollment reports(enrollment, revenue, contact hours) for the College as requested,and annually/semiannually/quarterly reports (or as requested) forthe Department of Higher Education and other partners/funders asrequested. Manage CCAPE's open enrollment grant reportingrequirements and compliance.
14. Generate program revenue through open enrollment portfolio tomeet or exceed 50% of CCAPE's revenue goal set forth eachyear.
15. Focus on customer service best practices when working with CapeCod Community College members, including faculty, staff, andstudents.
16. Promote a positive and inclusive work environment that supportsthe professional growth of staff while fostering a commitment toservice excellence.
17. Perform other duties as assigned.

Requirements:

MINIMUM QUALIFICATIONS

1. Bachelor's degree or an equivalent combination of education andexperience.
2. Three years of related experience which may include developmentof training programs and management of training schedules orinstructors.
3. Demonstrated ability to work effectively in a flexible, hybridteam environment, including comfort with virtual collaboration andcommunication tools (e.g., Zoom, MS Teams), and the flexibility tosupport colleagues across team schedules as program needsrequire.
4. Excellent organizational skills with ability to manage workpriorities and assignments in a fast-paced, deadline drivenenvironment.
5. Demonstrated ability to manage a team and perform duties withminimal direction, including effective problem-solving skills.
6. Demonstrated experience with labor market and businessassessments to shape curriculum and trainings.
7. Demonstrated ability to deal effectively with externalorganizations, businesses, and the public, and work effectivelywith the campus community.
8. Demonstrated understanding of underserved, vulnerable, andminority populations such as migrant and immigrant populations inthe Cape and Islands region.
9. Strong proficiency in MS Office applications, e.g., databasemaintenance, spreadsheet applications, and graphics. Must be anadvanced user of the Microsoft Office suite: Word, Excel, Outlook,etc.
10. Excellent interpersonal, written, verbal, and presentationskills.
11. Demonstrated ability to work in a collaborative team model,including partnering effectively with peer managers to coordinateand share staff resources across program areas as needs arise.
12. Reliable transportation to travel to and from meetings,trainings, or campus and community locations as required.
13. Unrestricted authorization to work in the United States

ADDITIONAL PREFERRED QUALIFICATIONS:

1. Master's degree.
2. Bachelor's degree in a field related to education, business,and/or management.
3. Three years of experience in the development of career andtechnical trainings, professional development and special trainingprograms, management of multiple diverse training schedules, and/ormanagement of multiple part-time instructors with diverseportfolios.
4. Demonstrated experience with the development of trainingprograms in partnership with business leaders in private, public,and nonprofit organizations.
5. Demonstrated experience developing future projected careerpathways, with a focus on underserved populations.
6. Demonstrated experience working in higher education, with apreference for community college experience.
7. Demonstrated proficiency with Jenzabar, Salesforce andCourseStorm, as well as various Customer Relations Management (CRM)platforms and project management platforms, such as Trello.
8. Demonstrated knowledge and consistent experience in usingvaried social media outlets on behalf of a business ororganization.
9. Robust understanding and demonstrated inclusion of access,equity, and student success practices.
10. Ability to speak a language in addition to English.

Equivalency Statement

Applicants who do not meet the qualifications as noted above areencouraged to upload a separate statement to define precisely howtheir background and experience have prepared them with theequivalent combination of education, training, and experiencerequired for the responsibilities of this position.

Additional Information

COMPENSATION

Annual Salary Range of $82,000 - $87,000,dependent upon qualifications and experience. Full-time, Non-unitProfessional Position that includes participation in a comprehensive employee benefits program and the option for membership in the Massachusetts State Employees' Retirement System.

APPLICATION DEADLINE:

Open until filled.

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2027 budgetappropriations.

Appointment subject to SORI (Sex Offender RegistryInformation), publicly accessible Massachusetts CORI (CriminalOffender Record Information) and national backgroundchecks.

The College cannot consider candidates who do not have unrestricted authorization to work in the United States.

Cape Cod Community College is an affirmative action/equalopportunity employer and does not discriminate on the basis ofrace, color, national origin, sex, disability, religion, age,veteran status, genetic information, gender identity or sexualorientation in its programs and activities as required by Title IXof the Educational Amendments of