Instructional Designer: E-Learning & Technical Training

conceptplus; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Concept Plus seeks an Instructional Systems Designer to equip customers with technical knowledge, systems training, and performance tools to achieve operational excellence. Your work will scale learning programs that improve effectiveness, technical proficiency, and workforce performance.

You will develop engaging e-learning and blended solutions, ensure assets are available on delivery platforms, and maintain documentation libraries and SOP repositories to support consistent training across

Qualifications

• 3+ years of experience in instructional design, learning & development, operations, or process improvement.
• Proven experience creating SOPs, training materials, and structured programs.
• Ability to map processes and translate them into clear documentation.
• Demonstrated expertise in instructional design, adult learning theory, and multi-modal content delivery.
• Experience developing technical software training content.

Responsibilities

• Support creation of engaging e-learning and blended learning solutions by providing operational and technical expertise for customer-approved learning authoring tools used in courseware design and development.
• Ensure learning assets are properly configured and available to users through customer learning delivery platforms.
• Collaborate to create and maintain documentation such as checklists and workflows, process diagrams, and standard operating procedures. Maintain a centralized, organized training and SOP repository
• Provide learning authoring tool support while effectively managing the lifecycle of learning assets.
• Create and maintain templates within authoring tools that support section 508 requirements, customer branding standards, and industry best practices.
• Provide license management support for authoring systems to include access request management and user account management.
• Document and provide software version testing for authoring systems when updates and patches become available.

Skills

Instructional design

Adult learning theory

Documentation

Process mapping

Multi-modal content delivery

Education

US Citizenship

Tools

Articulate Storyline

Articulate Rise

LMS platforms

SOP libraries

Job description

Concept Plus seeks an Instructional Systems Designer to equip customers with technical knowledge, systems training, and performance tools to achieve operational excellence. Your work will scale learning programs that improve effectiveness, technical proficiency, and workforce performance.

You will develop engaging e-learning and blended solutions, ensure assets are available on delivery platforms, and maintain documentation libraries and SOP repositories to support consistent training across