Instructional Systems Designer

Concept Plus LLC; Fairfax (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid time off

Bonuses

Tuition reimbursement

Unlimited training

Job summary

Concept Plus is seeking an Instructional Systems Designer to ensure customers are equipped with the knowledge, systems training, and performance tools needed to deliver operational excellence.

Success is defined by scalable, measurable learning programs that improve effectiveness, technical proficiency, and workforce performance.

Qualifications

• 3+ years of experience in instructional design, learning & development, operations, or process improvement.
• Proven experience creating SOPs, training materials, and structured programs.
• Ability to map processes and translate them into clear documentation.
• Demonstrated expertise in instructional design, adult learning theory, and multi-modal content delivery.
• Proficiency in Articulate Storyline and Rise for e-learning development.
• Experience developing technical software training content.
• Experience with LMS platforms, SOP libraries and knowledge management systems.

Responsibilities

• Support the creation of engaging e-learning and blended learning solutions by providing operational and technical expertise for customer-approved learning authoring tools used in courseware design and development.
• Ensure learning assets are properly configured and available to users through customer learning delivery platforms.
• Collaborate to create and maintain documentation such as checklists and workflows, process diagrams, and standard operating procedures. Maintain a centralized, organized training and SOP repository.
• Provide learning authoring tool support while effectively managing the lifecycle of learning assets.
• Create and maintain templates within authoring tools that support section 508 requirements, customer branding standards, and industry best practices.
• Provide license management support for authoring systems to include access request management and user account management.
• Document and provide software version testing for authoring systems when updates and patches become available.

Skills

Instructional design

Adult learning theory

Process mapping

Documentation

Articulate Storyline

Rise

LMS platforms

Knowledge management systems

Tools

Articulate Storyline

Rise

LMS platforms

SOP libraries

Job description

About Concept Plus

Concept Plus is a growing consulting firm headquartered in Fairfax, VA. We are an Oracle Gold Partner, offering deep technical expertise, combined with business insights and an experienced team focused on providing technical solutions for our clients. We are proud to have been recognized as one of the "25 Most Powerful Oracle Solution Providers" in the area! We offer great benefits including competitive pay, comprehensive health insurance, dental and vision insurance, paid life insurance, paid time off, 11 paid holidays, bonuses, tuition reimbursement, unlimited training, and the opportunity to work in a collaborative, flexible, innovative environment! For additional information about our dynamic organization, please visit our website at www.conceptplus.com.

About the role

Concept Plus is seeking an Instructional Systems Designer to ensure customers are equipped with the technical knowledge, systems training, and performance tools needed to deliver operational excellence.

Success is defined by scalable, measurable learning programs that improve effectiveness, technical proficiency, and workforce performance.

What you'll do

• Support the creation of engaging e-learning and blended learning solutions by providing operational and technical expertise for customer-approved learning authoring tools used in courseware design and development.
• Ensure learning assets are properly configured and available to users through customer learning delivery platforms.
• Collaborate to create and maintain documentation such as checklists and workflows, process diagrams, and standard operating procedures. Maintain a centralized, organized training and SOP repository.
• Provide learning authoring tool support while effectively managing the lifecycle of learning assets.
• Create and maintain templates within authoring tools that support section 508 requirements, customer branding standards, and industry best practices.
• Provide license management support for authoring systems to include access request management and user account management.
• Document and provide software version testing for authoring systems when updates and patches become available.

Qualifications

• 3+ years of experience in instructional design, learning & development, operations, or process improvement.
• Proven experience creating SOPs, training materials, and structured programs.
• Ability to map processes and translate them into clear documentation.
• Demonstrated expertise in instructional design, adult learning theory, and multi-modal content delivery.
• Proficiency in Articulate Storyline and Rise for e-learning development.
• Experience developing technical software training content.
• Experience with LMS platforms, SOP libraries and knowledge management systems.

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.