Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world‑class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members.
Job Summary
The Instructional Designer is responsible for designing and developing learning solutions that support employee performance, growth and organizational effectiveness. This role partners with business stakeholders and subject matter experts to translate defined learning and performance needs into effective, engaging instructional experiences aligned with adult learning principles and established design standards.
The Instructional Designer partners with Department Leadership, HR, and cross‑functional stakeholders to design and develop effective, engaging learning solutions that support defined business and performance needs. This role is responsible for executing instructional design work within established standards and processes, while continuously building capability and design craft.
Key responsibilities include:
- Design and develop learning solutions across modalities (e‑learning, instructor‑led, virtual, job aids, and blended programs) using established instructional design standards and templates.
- Create instructional materials including learner guides, facilitator guides, assessments, and supporting assets.
Needs Assessment
- Collaborate with SMEs and stakeholders to understand learning objectives, audience needs, and performance gaps.
- Translate scoped requirements into clear learning objectives, content flow, and assessments aligned to adult learning principles.
Learning Technologies
- Utilize learning technologies and authoring tools (LMS, authoring software, multimedia tools) to build and maintain learning content.
- Apply best practices for accessibility, usability, and learner experience.
Evaluation and Assessment
- Support the development of assessments and evaluation tools to measure learner comprehension and engagement.
- Incorporate feedback from pilots, QA reviews, and stakeholders to improve learning effectiveness.
Project Management
- Manage assigned design tasks and deliverables within defined timelines.
- Communicate progress, risks, and dependencies to project leads or senior designers.
The role requires a blend of instructional design expertise, knowledge of adult learning theories, and familiarity with technology‑driven learning tools to create impactful talent and learning solutions for the organization.
Required Skills and Abilities
- Instructional design fundamentals and adult learning principles
- Content development and authoring tools
- Project and Time Management
- Collaboration and Communication
- Creativity and Innovation
Experience and Education
Required:
- 1‑3+ years of instructional design and/or talent design experience.
- Critical thinker with a focus on learner engagement and educational effectiveness.
- Detail‑oriented, organized, and able to manage multiple projects simultaneously.
- Adept at managing change and comfortable handling pivots and shifts in priorities given the needs of the business.
- Passion for education, learning, and continuous improvement in training methodologies
- Demonstrated ability to apply instructional design principles with guidance and feedback.
Preferred:
- Bachelor’s degree or equivalent 3+ years’ work experience
- Prior experience in instructional design or curriculum development,
- Experience with Learning Management System functionality/features
- Experience with the following software or equivalent:
- Articulate, Adobe Creative Suite, Vyond, Canva
Benefits Summary
- High‑quality voluntary health, vision, disability, life, and dental insurance programs
- 401K Matching Plan
- Employee Stock Purchase Plan
- Paid holidays, vacation, and sick leave
- Corporate‑sponsored programs to enhance employee physical, financial, mental, and emotional wellness
Goosehead is an equal‑opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job‑related factors, such as qualifications, experience, performance, and availability.