Instructional Designer

AmTrust Financial Services Inc.; Cleveland (OH); Hybrid; USD 77,000 - 95,000; Full time

Job summary

AmTrust Financial Services Inc. is seeking an instructional designer to build engaging learning solutions that align with business goals.

This hybrid role supports four days on-site and one remote day from any AmTrust office, with preference for Eastern or Central time zones. You will design and develop learning programs, eLearning, virtual classrooms, and assessments, measure outcomes, and maintain SCORM-compliant modules within the LMS while collaborating with stakeholders across multi-state

Qualifications

• Bachelor’s degree or equivalent business experience.
• 3 years of experience in instructional design, preferably in insurance.
• Strong understanding of instructional design and adult learning theory.
• Extensive experience with eLearning authoring tools, specifically Articulate Storyline.

Responsibilities

• Create learning solutions aligned to business objectives.
• Collaborate with leaders and SMEs to define objectives and delivery methods.
• Develop materials across eLearning, classroom, virtual, and on-the-job training.
• Monitor and evaluate program effectiveness and content quality.
• Maintain SCORM-compliant modules within the LMS.

Skills

Articulate 360

LMS

Storytelling

Project Management

Adult Learning Theory

Education

Bachelor’s Degree or equivalent

Tools

Adobe Creative Suite

Video Creation and editing

Microsoft Office

Job description

Overview

The ideal candidate for this role will work a hybrid schedule (four days on-site and one day remote) from any of our AmTrust office locations. While all locations are acceptable, candidates based in the Eastern or Central time zones are preferred.

Responsible for creating innovative and engaging learning solutions that link to key business strategies. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Responsibilities

• Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs.
• Partners with Company leaders and subject matter experts to identify target audience and learning objectives. Set corresponding instructional objectives.
• Creates engaging materials that support the learning objectives and provide a consistent experience to all learners.
• Develops all forms of instructional materials: eLearning, face-to-face classroom, virtual classroom, on the job performance support, videos, simulations, role play, assessments etc.
• Collects, monitors and evaluates program data to determine effectiveness, relevance and quality of materials, content and instruction.
• Creates, updates and maintains SCORM compliant eLearning modules within a Learning Management System.
• Manages all aspects of the instructional design process and maintains appropriate project documentation.
• Keeps current with market trends and demands. Stays informed on industry best practices and learning technology trends and their impact on the organization.
• Performs other duties as assigned.

Qualifications

Required:

• Bachelor’s Degree in related field or equivalent business experience
• 3 years of experience in instructional design, preferably in insurance industry
• Strong understanding of instructional design, adult learning theory, learning styles and a variety of learning methodologies
• Extensive experience with eLearning authoring tools, specifically Articulate Storyline
• Experience with virtual classroom technology and Learning Management Systems
• Experience in developing and implementing consistent learning solutions across a multi-state company
• Demonstrated organizational and project management skills
• Demonstrated ability to build strong relationships and be persuasive
• Ability to operate both independently an as part of a team

Preferred:

• Experience with Kirkpatrick model for measuring learning effectiveness
• Creativity in designing learning solutions
• Advanced presentation and facilitation skills
• Intermediate knowledge of the insurance industry, its practices and operations; preferable background in multiple lines of business.

Technical and Hard Skills:

• Articulate 360
• Microsoft Office
• Adult Learning Theory
• Written Communication
• Verbal communication
• Technical Writing
• Learning Needs Analysis
• Adobe Creative Suite
• Graphic Design
• Visual Design
• Project Management
• Storytelling
• Creativity/Innovation
• ID Theories and Models
• Virtual Classroom technology
• Video Creation and editing technology
• LMS
• Learning Evaluation
• Persuasion and Influence

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

The expected salary range for this role is $77,000-95,000 annually

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.