Instructional Design Manager

Yum! Brands; Plano (TX); On-site; USD 111,000 - 123,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Yum! Brands seeks an Instructional Design Manager to lead a small team of instructional designers while hands-on designing impactful learning solutions across the KFC system.

You will partner with cross-functional stakeholders to identify performance gaps and build scalable training that drives readiness for product launches and process improvements. The role balances people leadership with hands-on design across multiple delivery modalities, shaping programs that improve restaurant operations

Qualifications

• Bachelor's degree or equivalent in Instructional Design, Adult Learning, Organizational Development, HR, Education, or related field.
• Equivalent experience may be considered in lieu of degree requirements.
• 8+ years of instructional design, learning and development, or related field.
• Experience designing enterprise-scale learning programs and readiness strategies.
• Experience leading complex projects and influencing cross-functional stakeholders.
• Experience creating learning solutions across multiple delivery modalities and platforms.

Responsibilities

• Lead a small team of instructional designers and directly design and deliver high-impact learning solutions.
• Partner with cross-functional stakeholders to identify performance needs and create scalable training programs.
• Drive readiness strategies that support key business initiatives like product launches and technology implementations.
• Balance people leadership, project leadership, and hands-on design to align with business priorities.
• Ensure learning solutions improve operational performance and business results.

Skills

Adult learning principles

ADDIE/SAM frameworks

Project management

Learning content tools

Education

Bachelor's degree in Instructional Design/related field

Equivalent experience considered

Tools

LMS

LXP

CMS

Content development tools

Job description

The Instructional Design Manager is a working manager responsible for leading a small team of instructional designers while directly designing and delivering high-impact learning solutions that build capability across the KFC system. This role partners with cross-functional stakeholders to identify performance needs, create scalable training programs, and drive readiness strategies that support key business initiatives, including product launches, operational process improvements, technology implementations, and people programs.

Balancing people leadership, project leadership, and hands-on instructional design, this role ensures learning solutions are aligned to business priorities, effectively prepare restaurant teams for change, and contribute to improved operational performance and business results.

Education

• Bachelor's degree in Instructional Design, Adult Learning, Organizational Development, Human Resources, Communications, Education, or a related field.
• Equivalent experience may be considered in lieu of degree requirements.

Experience

• At least 8 years of experience in instructional design, learning and development, training design, organizational capability, or a related field.
• Experience designing and developing enterprise-scale learning programs and readiness strategies.
• Experience leading complex projects and influencing cross-functional stakeholders.
• Prior people leadership, team lead, coaching, or mentoring experience preferred.
• Experience creating learning solutions across multiple delivery modalities and platforms.

Technical Skills

• Strong understanding of adult learning principles and instructional design methodologies.
• Experience applying ADDIE, SAM, and other learning design frameworks.
• Experience with learning technologies, including Learning Management Systems (LMS), Learning Experience Platforms (LXP), Content Management Systems (CMS), and related tools.
• Strong project management, planning, and prioritization capabilities.
• Proficiency in Microsoft Office applications and learning content development tools.

Behavioral Competencies & Mindset

• Strategic thinker with a strong bias for action and execution.
• Demonstrated ability to influence without authority across multiple stakeholder groups.
• Strong consultative, communication, and relationship-building skills.
• Agile and adaptable in a fast-paced, evolving environment.
• Passion for developing people capability and improving business performance through learning.
• Continuous learner who embraces innovation and challenges the status quo.

Salary Range: $110,500 to $123,405 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.