Installer Service Pro: Parts & Delivery Lead

O'Reilly Auto Parts; San Benito (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k plan

Medical/Dental/Vision insurance

Tuition assistance

Career growth opportunities

Wellbeing programs

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. This role oversees daily activity of the delivery team to ensure orders are accurate and delivered on time.

You will develop sales relationships with installers, handle orders by phone and online, and coordinate parts picking and vehicle deliveries while maintaining fleet devices and warranty processes.

Qualifications

• Strong mechanical background required.
• Above-average communication skills.
• Fluency in multiple languages, especially Spanish.

Responsibilities

• Assist installers and professional customers to build sales relationships.
• Take orders by phone/online, invoice orders, direct delivery routing to ensure timely delivery.
• Ensure delivery vehicles and inspections are up to company standards.
• Collaborate with Sales Specialists/Territory Sales Managers to serve professional customers.
• Process returns, credits, and warranty parts promptly.

Skills

Mechanics background

Communication skills

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. This role oversees daily activity of the delivery team to ensure orders are accurate and delivered on time.

You will develop sales relationships with installers, handle orders by phone and online, and coordinate parts picking and vehicle deliveries while maintaining fleet devices and warranty processes.