Installation Technician

Martin Systems, Inc.; Oak Creek (WI); On-site; USD 52,000 - 75,000; Full time

Job summary

Martin Systems, Inc. in Wisconsin is seeking an Electronic Security Systems Technician to install, service and troubleshoot advanced security solutions for commercial clients. You will work on intrusion, access control, cameras and integrated systems, with a focus on safety and reliability.

This role requires strong customer service, clear documentation, and hands-on wiring, programming and testing. You’ll operate across installations, service calls and training, while following code and quality

Qualifications

• Experience as anElectronic Security Systems Technician.
• Strong customer service and communication skills.
• Ability to read technical diagrams, manuals and project docs.
• Advanced troubleshooting and problem-solving abilities.
• Wiring knowledge per electrical code, low voltage construction.
• Willingness to learn and work with new technology.
• Strong work ethic and career-oriented mindset.

Responsibilities

• Install and service electronic security systems for commercial clients.
• Wire new construction and existing structures for security systems.
• Program security systems and devices.
• Test and commission systems to ensure performance.
• Provide customer training on use and basic troubleshooting.
• Troubleshoot, repair, update, upgrade, and maintain systems.
• Analyze failures to determine causes and corrective actions.
• Inspect work quality against specifications and requirements.
• Document work performed and corrective actions thoroughly.

Skills

Customer service

Communication

Troubleshooting

Tech-savvy

Work ethic

Career oriented

Wiring per code

Technical diagrams reading

Low voltage knowledge

Electrical/electronics knowledge

Job description

Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, we consistently deliver excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. We sponsor various community programs and participate in safety‑minded organizations.

Role Overview

Technicians are responsible for the installation, service, and troubleshooting of electronic security systems for commercial and enterprise‑level customers.

Key Responsibilities

• Install and service electronic security systems (intrusion, access control, cameras, integrated systems) and resolve installation issues.
• Wire new construction and existing structures for security systems.
• Program security systems and devices.
• Perform system testing and commissioning.
• Provide customer training on the use and basic troubleshooting of common issues and programming features.
• Perform various tasks related to the service of electronic security systems, such as troubleshooting, repairing, updating, upgrading, and maintenance.
• Analyze and diagnose system failures to determine causes and necessary correction.
• Inspect quality of work performed to ensure conformity with specifications and requirements.
• Document work performed and corrective actions thoroughly and descriptively.

Qualifications

• Previous experience as an Electronic Security Systems Technician.
• Strong customer service skills.
• Strong verbal and written communication skills for documentation and customer and peer interaction.
• Advanced problem‑solving and troubleshooting skills.
• Technologically driven with a desire to learn new technology continually.
• Strong work ethic.
• Career‑oriented.
• Electrical/Electronics, Low Voltage, and Construction Knowledge.
• Understanding of wiring and wiring per code.
• Ability to read and understand technical diagrams, manuals, and project documentation.

Work Requirements

• Be able to lift and carry 50+ pounds, exposure to confined spaces (such as attics, basements, crawl spaces).
• Ability to manipulate objects (such as feeding wires and assembling system components).
• Ascending and descending ladders.
• Operating hand tools, driving trucks, large vans, and hauling trailers.

EEOC Statement

Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.