Installation Technician

Zeus Fire and Security; Green Bay (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Zeus Fire and Security is looking for skilled Technicians to install, service, and troubleshoot electronic security systems for commercial clients. Successful candidates will possess strong customer service and technical skills, ensuring the effective installation and maintenance of security systems throughout Green Bay and surrounding areas.

This role requires the ability to diagnose issues, provide customer training, and ensure compliance with safety standards. A strong work ethic and a commitment to safety are essential for success in this position.

Qualifications

• Previous experience as an Electronic Security Systems Technician.
• Advanced problem solving and troubleshooting skills.
• Ability to read and understand technical diagrams, manuals, and project documentation.

Responsibilities

• Install and service electronic security systems and resolve installation issues.
• Analyze and diagnose system failures to determine causes and necessary correction.
• Document work performed and corrective actions thoroughly and descriptively.

Skills

Customer service skills

Problem solving

Communication skills

Technological proficiency

Tools

Hand tools

Technical diagrams

Job description

Martin Systems

Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations.

Role Overview

Technicians are responsible for the installation, service, and troubleshooting of electronic security systems for commercial and enterprise level customers.

Key Responsibilities

• Install and service electronic security systems (intrusion, access control, cameras, integrated systems) and resolve installation issues.
• Wire new construction and existing structures for security systems.
• Program security systems and devices.
• Perform system testing and commissioning.
• Provide customer training on the use and basic troubleshooting of common issues and programming features.
• Perform various tasks related to the service of electronic security systems, such as troubleshooting, repairing, updating, upgrading, and maintenance.
• Analyze and diagnose system failures to determine causes and necessary correction.
• Inspect quality of work performed to ensure conformity with specifications and requirements.
• Document work performed and corrective actions thoroughly and descriptively.

Qualifications

• Previous experience as an Electronic Security Systems Technician.
• Strong customer service skills.
• Strong verbal and written communication skills for documentation and customer and peer interaction.
• Advanced problem solving and troubleshooting skills.
• Technologically driven with a desire to learn new technology continually.
• Strong work ethic.
• Career-oriented.
• Electrical/Electronics, Low Voltage, and Construction Knowledge.
• Understanding of wiring and wiring per code.
• Ability to read and understand technical diagrams, manuals, and project documentation.

Work Requirements

• Be able to lift and carry 50+ pounds, exposure to confined spaces (such as attics, basements, crawl spaces)
• Ability to manipulate objects (such as feeding wires and assembling system components)
• Ascending and descending ladders
• Operating hand tools, driving trucks, large vans, and hauling trailers.

EEOC Statement

Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.