Installation Technician

Martin Systems, Inc.; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Martin Systems, Inc. is seeking an Electronic Security Systems Technician in Madison, Wisconsin. This role involves installing and servicing electronic security systems and providing customer training.

The ideal candidate should have strong problem-solving skills and experience in the field. Responsibilities include programming security devices and ensuring high-quality service delivery. Travel required as part of the job with per diem provided. Join us to support our community-focused mission!

Qualifications

• Previous experience as an Electronic Security Systems Technician.
• Strong verbal and written communication skills.
• Technologically driven with a desire to learn.

Responsibilities

• Install and service electronic security systems.
• Program security systems and devices.
• Inspect quality of work performed.

Skills

Customer service skills

Problem solving and troubleshooting

Technical diagram reading

Job description

Martin Systems

Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House’s, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children’s fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations.

Key Responsibilities

• Install and service electronic security systems (intrusion, access control, cameras, integrated systems) and resolve installation issues.
• Wire new construction and existing structures for security systems.
• Program security systems and devices.
• Perform system testing and commissioning.
• Provide customer training on the use and basic troubleshooting of common issues and programming features.
• Perform various tasks related to the service of electronic security systems, such as troubleshooting, repairing, updating, upgrading, and maintenance.
• Analyze and diagnose system failures to determine causes and necessary correction.
• Inspect quality of work performed to ensure conformity with specifications and requirements.
• Document work performed and corrective actions thoroughly and descriptively.

Qualifications

• Previous experience as an Electronic Security Systems Technician.
• Strong customer service skills.
• Strong verbal and written communication skills for documentation and customer and peer interaction.
• Advanced problem solving and troubleshooting skills.
• Technologically driven with a desire to learn new technology continually.
• Strong work ethic with a self‑starer personality.
• Career-oriented and motivated to move up.
• Electrical/Electronics, Low Voltage, and Construction Knowledge.
• Understanding of wiring and wiring per code.
• Ability to read and understand technical diagrams, manuals, and project documentation.

Work Requirements

• Be able to lift and carry 50+ pounds, exposure to confined spaces such as attics, basements, and crawl spaces.
• 50% travel – per diem provided.
• Ability to manipulate objects such as feeding wires and assembling system components.
• Ascending and descending ladders.
• Operating hand tools, driving trucks, large vans, and hauling trailers.

EEOC Statement

Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.