Installation Technician

Zeus Fire and Security; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading security technology provider is seeking an Electronic Security Systems Technician to install and service security systems for commercial clients in Madison, Wisconsin. Candidates should have strong problem-solving skills, a solid work ethic, and a willingness to learn new technology. Physical demands include lifting 50+ pounds and working in confined spaces, making this a hands-on role.

Qualifications

• Previous experience as an Electronic Security Systems Technician.
• Strong customer service skills and ability to work with clients.
• Strong verbal and written communication skills for documentation.
• Desire to learn new technologies continuously.

Responsibilities

• Install and service electronic security systems for commercial customers.
• Troubleshoot and resolve installation issues.
• Provide customer training on security system usage.
• Document work performed and corrective actions thoroughly.

Skills

Customer service skills

Verbal and written communication skills

Problem solving and troubleshooting skills

Technological aptitude

Electrical/Electronics knowledge

Understanding of wiring and coding

Job description

Martin Systems

Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations.

Role Overview

Technicians are responsible for the installation, service, and troubleshooting of electronic security systems for commercial, and enterprise level customers.

Key Responsibilities

• Install and service electronic security systems (intrusion, access control, cameras, integrated systems) and resolve installation issues.
• Wire new construction and existing structures for security systems.
• Program security systems and devices.
• Perform system testing and commissioning.
• Provide customer training on the use and basic troubleshooting of common issues and programming features.
• Perform various tasks related to the service of electronic security systems, such as troubleshooting, repairing, updating, upgrading, and maintenance.
• Analyze and diagnose system failures to determine causes and necessary correction.
• Inspect quality of work performed to ensure conformity with specifications and requirements.
• Document work performed and corrective actions thoroughly and descriptively.

Qualifications

• Previous experience as an Electronic Security Systems Technician.
• Strong customer service skills.
• Strong verbal and written communication skills for documentation and customer and peer interaction.
• Advanced problem solving and troubleshooting skills.
• Technologically driven with a desire to learn new technology continually.
• Strong work ethic.
• Career-oriented.
• Electrical/Electronics, Low Voltage, and Construction Knowledge.
• Understanding of wiring and wiring per code.
• Ability to read and understand technical diagrams, manuals, and project documentation.

Work Requirements

• Be able to lift and carry 50+ pounds, exposure to confined spaces (such as attics, basements, crawl spaces).
• Ability to manipulate objects (such as feeding wires and assembling system components).
• Ascending and descending ladders.
• Operating hand tools, driving trucks, large vans, and hauling trailers.

EEOC Statement

Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.