Installation Technician

Zeus Fire and Security; Fairview Heights (IL); On-site; USD 34,440 - 49,593; Full time

Benefits offered by this job

401(k) Match

Paid Time Off

Health Insurance

Industry Education Opportunities

Job summary

PASS Security is seeking an Electronic Security Systems Technician to install, service, and troubleshoot electronic security systems for residential and commercial clients. You will wire, program, test, and commission systems while training customers on operation and basic troubleshooting.

Ideal candidates bring strong customer service, communication, and problem-solving skills, with knowledge of low voltage wiring and electrical concepts.

Qualifications

• Experience as an Electronic Security Systems Technician.
• Strong customer service skills.
• Strong verbal and written communication for documentation and interaction.
• Advanced problem-solving and troubleshooting abilities.
• Technologically driven with a desire to learn new technology.
• Strong work ethic and career orientation.
• Knowledge of Electrical/Electronics, Low Voltage, and Construction.
• Ability to read and understand technical diagrams, manuals, and project docs.

Responsibilities

• Install and service electronic security systems (intrusion, access control, cameras) and resolve installation issues.
• Wire new construction and existing structures for security systems.
• Program security systems and devices.
• Perform system testing and commissioning.
• Provide customer training on use and basic troubleshooting of features.
• Maintain and repair systems, update, upgrade, and service as needed.
• Analyze and diagnose system failures to determine causes and corrections.
• Inspect work quality for conformity with specs and requirements.
• Document work performed and corrective actions thoroughly and descriptively.

Skills

Electronic Security

Customer Service

Troubleshooting

Technical Reading

Electrical Knowledge

Low Voltage Wiring

Documentation

Job description

About PASS Security

PASS Security installs and services electronic security systems for commercial, residential, and industrial customers, specializing in intrusion, access control, and video security systems. PASS Security's reputation is built upon trust and service excellence. PASS Security takes pride in its work to ensure that its products, designs, installations, and services exceed customer expectations.

Role Overview

Technicians are responsible for installing, servicing, and troubleshooting electronic security systems for residential, commercial, and enterprise customers.

Key Responsibilities

• Install and service electronic security systems (intrusion, access control, cameras, integrated systems) and resolve installation issues.
• Wire new construction and existing structures for security systems.
• Program security systems and devices.
• Perform system testing and commissioning.
• Provide customer training on the use and basic troubleshooting of common issues and programming features.
• Perform various tasks related to the service of electronic security systems, such as troubleshooting, repairing, updating, upgrading, and maintenance.
• Analyze and diagnose system failures to determine causes and necessary correction.
• Inspect quality of work performed to ensure conformity with specifications and requirements.
• Document work performed and corrective actions thoroughly and descriptively.

Qualifications

• Previous experience as an Electronic Security Systems Technician.
• Strong customer service skills.
• Strong verbal and written communication skills for documentation and customer and peer interaction.
• Advanced problem-solving and troubleshooting skills.
• Technologically driven with a desire to learn new technology continually.
• Strong work ethic.
• Career-oriented.
• Electrical/Electronics, Low Voltage, and Construction Knowledge.
• Understanding of wiring and wiring per code.
• Ability to read and understand technical diagrams, manuals, and project documentation.

Work Requirements

• Be able to lift and carry 50+ pounds, exposure to confined spaces (such as attics, basements, crawl spaces).
• Ability to manipulate objects (such as feeding wires and assembling system components).
• Ascending and descending ladders.
• Operating hand tools, driving trucks, large vans, and hauling trailers.

The PASS Benefit

• Compensation Range: $25.00-36.00/HR, commensurate with experience
• 401(k) Retirement Plan with Employer Match.
• Paid Time Off
• Health/Medical Insurance
• Industry Education Opportunities (Trade Shows, Seminars)

EEOC Statement

PASS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.