Installation Technician

ADT; Bothell (WA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Company vehicle provided

Full benefits on 1st of month after 31

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT in Bothell, WA seeks a Residential Installation Technician to assess customer needs, design, install, and educate on system use. You will determine optimal equipment with customers, install and test operations, and ensure robust signal reception for service activation.

You will work in a dynamic, collaborative setting, visiting customers at homes or businesses to deliver tailored solutions and ongoing support.

Qualifications

• Installation experience preferred.
• Customer focused and customer driven mindset.
• Technical aptitude.
• Strong verbal communication.
• Valid driver's license.
• Electronic Trade School training is a plus.

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customer's system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect debris, patch holes, and clean the site, leaving it in better condition than started.
• Work in a dynamic, collaborative environment with customers and coworkers.
• Provide solutions by visiting customers at their homes or businesses.

Skills

Customer-focused

Technical aptitude

Strong verbal communication

Valid driver's license

Education

High School degree or the equivalent

Electronic Trade School training is a plus

Job description

The Residential Installation Technician’s primary functions and responsibilities are to evaluate the customer’s needs, design, install, and educate the customer on the use of their system.

Key Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Qualifications

• Installation experience preferred
• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus!

Benefits

• Competitive hourly pay with bonuses and commission opportunities
• Company vehicle provided
• Full benefits on the 1st of the month after 31 days of employment
• Casual yet energetic and engaging work environments
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.