Installation Technician (Job ID 3020850)

ADT Security Services; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

ADT Security Services is seeking a Residential Installer in Phoenix, Arizona. This role involves installing and servicing electrical and electro-mechanical equipment at customer locations, ensuring high-quality service and customer interaction.

Qualified candidates will have a High School degree, with 3 years of relevant experience and strong communication skills. The position emphasizes teamwork and problem-solving, while adhering to safety practices.

Qualifications

• High School degree or equivalent mandatory.
• 3 years maintenance/installation experience is required.
• Electronic Trade School training is desired.

Responsibilities

• Installs, dismantles, and reconstructs equipment as required.
• Tests operations of all components of each system.
• Cleans up debris from installations and patches holes.

Skills

Excellent communication skills

Maintenance/installation experience

Problem-solving

Customer service

Education

High School degree or equivalent

Electronic Trade School training

Job description

Position Summary

The Residential Installer is responsible for installing, testing, repairing, and servicing electrical and electro-mechanical equipment in customer's premises and signal receiving centers. The Installer performs associated duties in the field and shop, delivers supplies and maintains pertinent records as required.

Duties and Responsibilities of Residential Installer

• Installs, dismantles, and reconstructs equipment required by customer or ADT order.
• Makes connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center to properly establish service.
• Evaluates information furnished for the job, delivered materials, layout of customer's premises and practical routes for cable, conduit and/or wiring.
• Promptly reports defective material or equipment, inaccuracies or omissions in job information that may result in inadequate protection for customer use.
• Follows safety practices to safeguard against injury and damage to property.
• Safeguards against loss of unused materials, ladders, and tools on a job site or office location.
• Cleans up debris from installation, patches drill holes, and returns unused materials.
• Performs other duties as required.
• Maintain 93% or above Quality.
• Performs Upsells of $850 or above a month.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Education/Work Experience Required

• High School degree or equivalent mandatory.
• Electronic Trade School training desired.
• 3 years maintenance/installation experience.

Core Competencies

• Excellent communications skills required.
• Valid driver's license.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.