Installation Technician (Job ID 3020869)

ADT Security Services; Concord (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Culture of coaching and development

Job summary

ADT Security Services is seeking a motivated individual to provide superior customer service through system installations and evaluations. You will work in a dynamic environment, assisting customers to ensure their security equipment operates efficiently.

The successful candidate will have a customer-driven mindset, technical skills, and a valid driver's license, with opportunities for professional development and benefits starting the first of the month after 31 days.

Qualifications

• Must have strong customer service skills and be technically inclined.
• Ability to work independently while providing effective solutions.
• High School degree or equivalent is mandatory.

Responsibilities

• Work with customers on system installation and testing.
• Improve functionality of customer's system as needed.
• Maintain safety and cleanliness on job sites.

Skills

Customer focused mindset

Technical aptitude

Strong verbal communication

Ability to thrive in uncertainty

Valid driver's license

Education

High School degree or equivalent

Electronic Trade School training

Job description

Key Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customer's system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Qualifications

• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus!

Benefits

• Full benefits on the 1st of the month after 31 days of employment
• Casual, yet energetic and engaging work environments
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.