- Location 7055 Old Katy Road,Suite 22,Houston, TX, 77024,United States
- Job Category Audio Video, Video Conferencing, Managed Services
- Employee Type FT Exempt
Company Description:
At M3 Technology Group, we help industry leading organizations connect their teams and customers so they can communicate, defend, save, and educate without technology getting in the way. With our 20-year history and award-winning track record, we are a trusted technology solutions partner.
M3s Core Values:
M3s core values define who we are and how we conduct ourselves as we work together to achieve our purpose. They reflect our culture and commitment to honor our longstanding history of excellence while preparing ourselves to compete in the future.
T eamwork E xcellence A lignment M ake a Difference
Position Overview:
The Installation Supervisor is responsible for supervising the technical installation workforce. This position will support the Operations/Technical Operations and serve as a field change agent to help improve overall communication and project execution and efficiency with Installation Technicians.
We are seeking an experienced Installation Supervisor to lead, support and ultimately takes ownership of our Audio-Visual installation teams. The Installation Supervisor is responsible for overseeing field operations, developing team members, maintaining installation standards, and ensuring projects are executed safely, efficiently, and to customer expectations.
Our ideal Installation Supervisor is a strong leader who can manage multiple priorities, identify and resolve audio visual field issues, hold teams accountable, and provide the direction and resources needed for successful project execution.
This position works closely with Project Managers, Lead Installation Technicians (LITs), and Programming to ensure projects are properly staffed, installed, and ready for commissioning and turnover.
Project Ownership
- Understand project scope, drawings, schedules, materials, and site requirements.
- Review upcoming projects with the Project Manager and Lead Installation Technician (LIT) to ensure the team is prepared for mobilization.
- Monitor multiple active projects for progress, quality, manpower needs, and potential risks.
- Conduct jobsite visits to verify projects are being executed according to scope, schedule, and company installation standards.
- Identify, communicate to the Project Manager and help resolve issues that could impact project schedule, quality, labor costs or completion.
- Ensure projects are complete, tested, documented, and commissioning ready.
Team Leadership and Scheduling
- Lead, support, and hold LITs and Installation Technicians accountable for performance, quality, and professionalism.
- Coordinate manpower and assign resources based on project schedules, priorities, and technician capabilities.
- Coach and develop team members while identifying training and performance needs.
- Ensure LITs are prepared to effectively lead their projects and installation teams.
Quality, Field Support and safety
- Ensure installations meet project documentation, manufacturer requirements, and company standards.
- Conduct jobsite quality inspections and identify issues before they impact schedule, commissioning, or project completion.
- Provide technical guidance and troubleshooting support to LITs and installation teams.
- Ensure deficiencies and punch-list items are corrected and completed.
- Ensure teams follow company and jobsite safety requirements, including proper use of PPE, tools, ladders, and lifts.
- Correct unsafe practices and maintain professional, organized, and clean jobsites.
Communication & Documentation
- Communicate project status, manpower needs, risks, and field issues with Project Management.
- Ensure field changes, redlines, and required project documentation are accurate and completed.
- Escalate scope changes, unforeseen conditions, and customer requests before additional work is performed
General Requirements
- Regular and predictable attendance as scheduled.
- Work cooperatively with others.
- Other duties as assigned.
- Travel to job sites as needed on or around 50% of the time.
- Excellent communication and interpersonal skills, both verbal and written communication
- Conduct or provide support as required of customer training and system turnover.
Education and Experience:
- Minimum of a High School Diploma or equivalent
- Minimum of 5 years Audio Visual experience preferred with being an Audio-Visual Lead Technician for a minimum of 2 years
- Avixa CTS-I obtained within 12 months of hire date
- Valid driver's license with appropriate driving record
Physical Requirements:
- Ability to sit for prolonged periods of time
- Ability to use computer for long periods of time
- Ability to use hand and power tools in a safe and efficient manner
- Ability to lift up to 50 lbs
- Ability to climb ladders
- Be able to pass drug screen and background check