Installation Supervisor

American Greetings; City of Syracuse (NY); On-site; USD 60,000 - 109,000; Full time

Job summary

An established industry player is seeking an Installation Supervisor to oversee cabinet and stock control installations. The role involves planning, coordinating, and assisting with installations while managing a team of part-time crew members. This position requires strong mechanical aptitude, supervisory experience, and excellent communication skills. You will be responsible for ensuring installations are executed according to specifications and maintaining a fully functioning company vehicle. If you're ready to take on a dynamic role in a retail environment with travel opportunities, this position could be a great fit for you.

Qualifications

• Prior supervisory experience is essential for managing installation teams.
• Mechanical aptitude is crucial for overseeing installations and repairs.

Responsibilities

• Plan and coordinate cabinet installations for new and established accounts.
• Hire and train team members on installation processes and safety.

Skills

Mechanical aptitude

Supervisory experience

Problem solving skills

Time-management skills

Communication skills

Basic math skills

Interpersonal skills

Education

High school diploma or GED

Tools

Hand tools

Power tools

Ladders

Pallet jacks

Relevant technology (phone, apps, PC)

Job description

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Job Description

GENERAL SUMMARY:

The Installation Supervisor plans, coordinates, and assists in cabinet and stock control installations for new and established accounts. The Installation Supervisor also relocates and repairs existing installations by coordinating with Territory Sales Managers.

Approximate Area This Position Will Cover

• North – Canadian Border
• South – Allentown, PA
• East – Albany, NY
• West – Buffalo, NY

Essential Duties & Responsibilities

• Hires, trains team on all aspects of installations/revisions (fixtures, product and accessories), evaluates, and maintains the appropriate number of part-time crew members to assist in installations and revisions.
• Uses provided documents to determine the schedule for work and establish manpower requirements based on guidelines.
• Prior to the revision, compiles documents provided by WHQ and the Territory Sales Manager to review the work required.
• Communicates with the Territory Sales Manager on the day of the installation for final instructions, questions, or last-minute changes.
• Oversees all aspects of the installation- fixtures, accessories, revisions, signage and product.
• Completes the appropriate documentation upon completion of installation or revision.
• Provides information on workload, number of revisions, and other information at District Manager’s request.
• Keeps an inventory of the most used parts and accessories for set-ups.
• Maintains a set of tools to be used for installations.
• Informs the store manager, security, or other appropriate store personnel upon entering the store.
• Ensures each installation is set-up according to instructions and diagram.
• Submits weekly expense reports.
• Provides feedback on problems involving fixtures and/or their shipment through the established channels.
• Maintains a fully functioning, company-supplied vehicle, and makes arrangements for routine maintenance at prescribed intervals. AG assigned van is for business use only.
• Performs other duties as assigned by the District Manager.

Physical Demands

• Regularly required to stand, stoop, walk, sit; use hands to manipulate, handle, carry or push; reach with hands and arms.
• Frequently required to lift, push, and/or move up to 60 lbs with assistance.
• Occasionally required to drive long distances to reach work locations.
• Retrieves and acts on written and oral communications from WHQ or management; reads directions/diagrams in English and executes programs at store level.
• Specific vision abilities include close vision, color vision, depth perception, and ability to focus.

Work Environment

• Exposed to a normal retail environment.
• Requires daily travel and moderate overnight travel.

The pay range is $60,467-108,841; actual base pay will be determined by location and the candidate’s education, experience, knowledge, skills, and abilities.

Experience Required

Mechanical aptitude and prior supervisory experience.

Knowledge, Skills & Abilities

• Assign work across all crew members for quick completion of installations.
• Proper use of relevant technology (phone, apps, PC).
• Use of hand tools, power tools, ladders, pallet jacks.
• Problem solving skills.
• Interpersonal and relationship-building skills.
• Strong communication skills.
• Ability to read and understand instructions and diagrams.
• Basic math skills.
• Strong time-management and organizational skills.
• Valid driver’s license with a good driving record.

Education Required

High school diploma or GED preferred.