Installation Specialist (Glass)

Home Brands Group LLC; Phoenix (AZ); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Bonus opportunities

Competitive salary

Job summary

Home Brands Group LLC is seeking an Installation Specialist (Glass) to install custom frameless and semi-frameless shower enclosures with high precision in Phoenix. You will measure, install, and ensure exceptional client satisfaction while maintaining daily communication with the office.

The role requires expert glass installation experience, strong measurement skills, and the ability to lead field teams. Competitive salary plus bonus opportunities, plus comprehensive health and retirement

Qualifications

• Proven experience in professional glass installation or glazing, focusing on custom shower enclosures.
• Strong measurement skills with ability to read tape to 1/16 inch and use laser levels.
• Excellent customer service and clear daily communication.
• Ability to work independently and manage a strict daily route timeline.
• Must pass background check and drug screening.

Responsibilities

• Open and close the job site with the customer daily, reviewing the contract and all specific glass products/hardware prior to starting work
• Perform precision installations of heavy custom glass shower doors, frameless enclosures, steam units, hardware, and specialized tracking systems
• Pull exact field measurements for custom glass fabrication, taking leveling and out-of-plumb wall variances into account
• Provide a world-class customer experience, proactively addressing layout concerns and coordinating solutions with project managers
• Collect client payments and completion checks at designated project milestones
• Deliver high-touch internal communication via daily GroupMe updates, including progress photos, completed work descriptions, and next-day plans
• Conduct daily on-site Zoom updates with the office as required
• Represent the Re-Bath and Home Depot brand partnership proudly, actively requesting customer reviews upon project completion
• Set up comprehensive home protection (floors, doorways, surfaces, and driveways) to respect and preserve the customer's property
• Safely operate, secure, and transport heavy, fragile cargo in company-provided vehicles or trailers
• Inspect all incoming custom glass panels and high-grade hardware for chips, defects, or scratch damage immediately upon arrival
• Keep installation vehicle stocked with essential installation consumables (high-grade structural silicone, shims, glass anchors, setting blocks)
• Coordinate schedules seamlessly with Re-Bath Remodel Technicians and Project Managers to handle final glass drop-offs right as acrylic/tile surrounds are completed
• Lead, mentor, and provide hands‑on safety and handling training for developing field apprentices on the job site
• Accurately track administrative tasks, including daily clock-ins and job logs
• Maintain standard accountability by conducting follow‑up leak checks or alignment adjustments if any installation faults occur
• Maintain a professional appearance with a clean uniform

Skills

Glass installation

Frameless glass

Measurement accuracy

Customer communication

Safety training

Job description

Schedule: Monday-Friday (Occasional evening and weekend work required as job duties demand)

Location: Phoenix, AZ (In Person)

The Installation Specialist (Glass) position is a specialized trade and field installation professional with the work ethic, technical skills, and experience to execute high-end glass enclosures within our organization. You will take ownership of the project's final touch, installing custom frameless, semi-frameless, pivoting, and sliding glass shower doors, ensuring every homeowner receives a fabulous experience.

This is a great opportunity for an experienced glazier or finish installer who possesses elite attention to detail, thrives on precision micro-measurements, and excels at maintaining clear daily communication with both customers and the office.

Responsibilities

• Open and close the job site with the customer daily, reviewing the contract and all specific glass products/hardware prior to starting work
• Perform precision installations of heavy custom glass shower doors, frameless enclosures, steam units, hardware, and specialized tracking systems
• Pull exact field measurements for custom glass fabrication, taking leveling and out-of-plumb wall variances into account
• Provide a world-class customer experience, proactively addressing layout concerns and coordinating solutions with project managers
• Collect client payments and completion checks at designated project milestones
• Deliver high-touch internal communication via daily GroupMe updates, including progress photos, completed work descriptions, and next-day plans
• Conduct daily on-site Zoom updates with the office as required
• Represent the Re-Bath and Home Depot brand partnership proudly, actively requesting customer reviews upon project completion
• Set up comprehensive home protection (floors, doorways, surfaces, and driveways) to respect and preserve the customer's property
• Safely operate, secure, and transport heavy, fragile cargo in company-provided vehicles or trailers
• Inspect all incoming custom glass panels and high-grade hardware for chips, defects, or scratch damage immediately upon arrival
• Keep installation vehicle stocked with essential installation consumables (high-grade structural silicone, shims, glass anchors, setting blocks)
• Coordinate schedules seamlessly with Re-Bath Remodel Technicians and Project Managers to handle final glass drop-offs right as acrylic/tile surrounds are completed
• Lead, mentor, and provide hands‑on safety and handling training for developing field apprentices on the job site
• Accurately track administrative tasks, including daily clock-ins and job logs
• Maintain standard accountability by conducting follow‑up leak checks or alignment adjustments if any installation faults occur
• Maintain a professional appearance with a clean uniform

Qualifications

• Proven experience in professional glass installation or glazing, specifically focusing on custom shower enclosures and heavy frameless glass
• Highly proficient in structural glass math, with the ability to read tape measures down to 1/16" and use laser leveling tools flawlessly
• Excellent customer service, written, and verbal communication skills; comfortable conducting professional digital updates (Zoom, GroupMe)
• Strong problem‑solving abilities with a detail‑oriented approach to structural safety, waterproofing, and sealant execution
• Ability to work independently, manage a strict daily route timeline, and safely navigate heavy glass lifting environments
• Ability to accurately work under pressure in meeting strict installation deadlines
• Must be at least 18 years of age.
• Must possess a professional appearance, clean driving record, and the ability to successfully pass a background check and drug screening
• Competitive Salary Rate + bonus opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Opportunities for growth and advancement