Installation Specialist (Glass)

Home-Brands-Group-LLC; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

Re-Bath in Phoenix, AZ is seeking an Installation Specialist (Glass) to install custom frameless and semi-frameless shower enclosures. You will measure precisely, perform high-end installations, and maintain clear daily communication with customers and the office.

The role requires exceptional attention to detail, the ability to work on-site, and a commitment to safety and quality, with opportunities for growth and advancement.

Qualifications

• Proven experience in professional glass installation or glazing, focusing on custom shower enclosures.
• Ability to read tape measures to 1/16 inch and use laser leveling tools.
• Excellent customer service and communication skills; comfortable with digital updates (Zoom, GroupMe).
• Strong problem-solving with a detail-oriented approach to safety, waterproofing, and sealant execution.
• Ability to work independently and meet installation deadlines.

Responsibilities

• Open and close the job site with the customer daily, reviewing the contract and all glass products/hardware prior to starting work.
• Perform precision installations of heavy custom glass shower doors, frameless enclosures, steam units, hardware, and tracking systems.
• Pull exact field measurements for custom glass fabrication, accounting for variances.
• Provide a world-class customer experience, addressing layout concerns and coordinating solutions with project managers.
• Collect client payments and completion checks at milestones.
• Deliver daily on-site updates with the office via GroupMe, including progress photos and next-day plans.
• Lead safety and handling training for field apprentices on-site.
• Coordinate schedules with Re-Bath Remodel Technicians and Project Managers for final drop-offs.

Skills

Glass installation

Tape measure reading

Laser leveling tools

Customer service

Professional communication

Safety training

Tools

GroupMe

Zoom

Job description

Schedule: Monday-Friday (Occasional evening and weekend work required as job duties demand)

Location: Phoenix, AZ (In Person)

The Installation Specialist (Glass) position is a specialized trade and field installation professional with the work ethic, technical skills, and experience to execute high-end glass enclosures within our organization. You will take ownership of the project's final touch, installing custom frameless, semi-frameless, pivoting, and sliding glass shower doors, ensuring every homeowner receives a fabulous experience.

This is a great opportunity for an experienced glazier or finish installer who possesses elite attention to detail, thrives on precision micro-measurements, and excels at maintaining clear daily communication with both customers and the office.

Responsibilities

• Open and close the job site with the customer daily, reviewing the contract and all specific glass products/hardware prior to starting work


• Perform precision installations of heavy custom glass shower doors, frameless enclosures, steam units, hardware, and specialized tracking systems


• Pull exact field measurements for custom glass fabrication, taking leveling and out-of-plumb wall variances into account


• Provide a world-class customer experience, proactively addressing layout concerns and coordinating solutions with project managers


• Collect client payments and completion checks at designated project milestones


• Deliver high-touch internal communication via daily GroupMe updates, including progress photos, completed work descriptions, and next-day plans


• Conduct daily on-site Zoom updates with the office as required


• Represent the Re-Bath and Home Depot brand partnership proudly, actively requesting customer reviews upon project completion


• Set up comprehensive home protection (floors, doorways, surfaces, and driveways) to respect and preserve the customer's property


• Safely operate, secure, and transport heavy, fragile cargo in company-provided vehicles or trailers


• Inspect all incoming custom glass panels and high-grade hardware for chips, defects, or scratch damage immediately upon arrival


• Keep installation vehicle stocked with essential installation consumables (high-grade structural silicone, shims, glass anchors, setting blocks)


• Coordinate schedules seamlessly with Re-Bath Remodel Technicians and Project Managers to handle final glass drop-offs right as acrylic/tile surrounds are completed


• Lead, mentor, and provide hands-on safety and handling training for developing field apprentices on the job site


• Accurately track administrative tasks, including daily clock-ins and job logs


• Maintain standard accountability by conducting follow-up leak checks or alignment adjustments if any installation faults occur


• Maintain a professional appearance with a clean uniform

Qualifications

• Proven experience in professional glass installation or glazing, specifically focusing on custom shower enclosures and heavy frameless glass


• Highly proficient in structural glass math, with the ability to read tape measures down to 1/16\" and use laser leveling tools flawlessly


• Excellent customer service, written, and verbal communication skills; comfortable conducting professional digital updates (Zoom, GroupMe)


• Strong problem-solving abilities with a detail-oriented approach to structural safety, waterproofing, and sealant execution


• Ability to work independently, manage a strict daily route timeline, and safely navigate heavy glass lifting environments


• Ability to accurately work under pressure in meeting strict installation deadlines


• Must be at least 18 years of age.


• Must possess a professional appearance, clean driving record, and the ability to successfully pass a background check and drug screening


• Competitive Salary Rate + bonus opportunities


• Health, dental, and vision insurance


• 401(k) with company match


• Paid time off


• Opportunities for growth and advancement