Installation & Projects Scheduler — ESOP Benefits

NAVCO; Burr Ridge (IL); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

ESOP

Health plans, dental, vision, and life

Recognition and Rewards Program

Volunteer day

Floating holiday

Job summary

NAVCO in Burr Ridge, IL is seeking an Installation Coordinator to support installation projects by coordinating schedules, tracking progress, and ensuring smooth execution from start to finish. Work alongside the Installation Manager and Project Managers to maintain timelines and coordinate subcontractors.

You will manage calendars, track equipment and materials, and provide exceptional customer service throughout the installation process, collaborating across teams to keep projects on track and

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in project coordination, scheduling, administrative support, construction coordination, or a similar role preferred.
• Experience in security integration, construction, or service industry is a plus.
• Experience working with CRM, ERP, or project management software preferred.
• Strong organizational and time-management skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to manage multiple priorities while meeting deadlines.
• Strong customer service and relationship-building skills.

Responsibilities

• Coordinate installation schedules with technicians, subcontractors, customers, and internal teams.
• Maintain and update regional installation calendars and project schedules.
• Monitor open installation projects and proactively follow up to ensure timely completion.
• Adjust installation schedules based on material availability, site readiness, or project delays.
• Attend project and construction meetings as needed to provide installation updates.
• Serve as a primary point of contact between customers, Project Managers, Installation teams, Sales, and subcontractors.
• Communicate installation schedules, timeline updates, and project status to customers.
• Notify customers of schedule changes, project delays, and installation completion.
• Coordinate with general contractors to confirm site readiness before installation.
• Provide regular project updates to Project Managers and Operations leadership.
• Process installation work orders through completion in the CRM system.
• Assist with installation forecasting and monthly project reporting.
• Review weekly project schedules and update milestone dates as needed.
• Prepare and issue purchase orders for subcontractors.
• Receive subcontractor invoices and verify accuracy.
• Process purchase orders and project documentation within company systems.
• Submit change orders, permit applications, and coordinate required inspections.
• Schedule equipment lifts and other project logistics when required.
• Track equipment deliveries and coordinate with Purchasing and Warehouse teams.
• Verify material availability before scheduling installations.
• Receive and stage project equipment in the warehouse as needed.
• Monitor installation progress and follow up with field technicians to ensure projects are closed promptly.
• Ensure all required closeout documentation is completed, including: Survey forms, Closeout reports, Final project documentation.
• Help ensure projects are completed in time for month-end financial closing.
• Maintain accurate project records and documentation.
• Assist with project tracking, reporting, and process improvements.
• Support special projects and additional administrative duties as assigned.

Skills

Organization

Time management

Communication

MS Office (Excel/Word)

Customer service

Multitasking

Education

High school diploma

Tools

CRM software

ERP software

Project management software

Job description

NAVCO in Burr Ridge, IL is seeking an Installation Coordinator to support installation projects by coordinating schedules, tracking progress, and ensuring smooth execution from start to finish. Work alongside the Installation Manager and Project Managers to maintain timelines and coordinate subcontractors.

You will manage calendars, track equipment and materials, and provide exceptional customer service throughout the installation process, collaborating across teams to keep projects on track and