Installation Postal Officer - Contingent

PHOENIX DATA CORPORATION; Carlisle (Cumberland County); On-site; USD 52,000 - 60,000; Full time

Job summary

Phoenix Data Corporation (PDC) seeks a qualified Installation Postal Officer (IPO) / Printing Service & Support professional to support a federal contract at U.S. Army Garrison Carlisle Barracks in Carlisle, PA.

The IPO will serve as the contractor's working lead for Official Mail Center operations, combining hands-on postal services with governance, accounting, customer service, and training. Position contingent upon contract award and funding.

Qualifications

• Must have active or interim Secret security clearance.
• High school diploma or equivalent.
• 1–2 years of customer service and postal/shipping experience.
• AMPS Official Mail Manager and Mail Clerk modules.
• Valid civilian state driver’s license and qualification for Government vehicle dispatch.
• Familiarity with USPS Domestic Mail Manual (DMM), International Mail Manual (IMM), AR 25-51, and DoDM 4525.09.
• Ability to operate postage-metering systems and maintain financial registers.
• Ability to lift up to 70 pounds and stand/walk for extended periods.
• No record of theft or removals for cause from relevant activities.
• Professional English communication skills.

Responsibilities

• Lead Official Mail Center operations as IPO with hands-on postal services and oversight.
• Ensure compliance with DoD, Army, USPS, and contract requirements.
• Prepare and maintain SOPs and monthly postal reports.
• Manage postage and shipping expenditures and billing codes.
• Coordinate mail changes and audits; support PS Form 3801 processes.
• Provide training for postal staff and ensure readiness.

Skills

Customer service

Communication

Detail orientation

Education

High school diploma or equivalent

Tools

AMPS Official Mail Manager

Mail Clerk modules

Postage meters

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

US

Salary Range: $52,000.00 To $60,000.00 Annually

Location: U.S. Army Garrison Carlisle Barracks, Carlisle, Pennsylvania
Worksites: Building 651 (Root Hall), Room T-058, Official Mail Center/Administrative Services Office; Building 309, Postal Screening Facility
Employment Type: Full-Time | Contingent Upon Contract Award
Security Clearance: Active Secret Clearance Required

Position Overview

Phoenix Data Corporation (PDC) is seeking a qualified Installation Postal Officer (IPO) / Printing Service & Support professional to support a proposed federal contract at U.S. Army Garrison Carlisle Barracks in Carlisle, Pennsylvania.

This position is contingent upon PDC's successful award of the contract and subsequent contract funding and authorization to proceed. PDC intends to identify and nominate a qualified candidate as part of its proposal submission and anticipated staffing plan. Any employment offer will be expressly contingent upon contract award, funding, and satisfaction of all applicable pre-employment, security, and installation access requirements.

The Installation Postal Officer will serve as the contractor's working lead for Official Mail Center operations, combining hands-on postal services with operational oversight, postal compliance, financial accountability, customer service, training, and process improvement. The successful candidate will help ensure postal operations are conducted in accordance with applicable Department of Defense (DoD), Army, USPS, and contract requirements.

Hard Requirements

Applicants must meet all of the following requirements.

• Active or interim Secret security clearance. The IPO key-personnel matrix specifically requires an Active Secret clearance. The PWS also requires a verified Secret clearance before operational placement.


• Education: High school diploma or equivalent.


• Experience: 1–2 years of customer service and postal/shipping experience.


• Postal qualifications: AMPS Official Mail Manager and Mail Clerk modules.


• Driver requirements: Valid civilian state driver's license and qualification for Government vehicle dispatch through the Logistics Readiness Center Motor Pool. The general PWS requirement also specifies a clean driving record for operation of Government-leased vehicles.


• Postal knowledge: Thorough knowledge of USPS Domestic Mail Manual (DMM), International Mail Manual (IMM), AR 25-51, and DoDM 4525.09.


• Metering: Ability to operate commercial postage-metering systems and maintain accurate financial registers.


• Physical requirements: Capable of prolonged/continuous standing, walking and bending, and repetitive lifting/carrying of parcels up to 70 pounds, using two-person lift or equipment assistance where applicable.


• Integrity: No record of theft convictions or removals for cause from military, federal, or postal communications activities.


• Communication/customer service: Professional English verbal and written communication skills and a professional customer-service demeanor.

Pre-Employment/Start of Work Requirements

In addition to already holding the required Secret clearance:

• Must satisfy Carlisle Barracks installation vetting requirements.


• Must provide required information for CAC/background processing. Employees requiring physical and NIPRNet access are processed for a CAC following a favorably adjudicated Tier 1 background investigation.


• Must sign the Government Non-Disclosure Agreement before beginning work.


• Must maintain the required Secret clearance throughout employment.


• Must complete applicable DoD, Army, and Carlisle Barracks mandatory training within the PWS timeframes. Postal personnel are specifically assigned DoD Official Mail Manager & Clerk (AMPS) training within 30 days of appointment and annually thereafter.

Position Summary

The IPO serves as the contractor's Installation Postal Officer and operating lead for Official Mail Center activities. The contractor must nominate a qualified IPO within 10 working days of award, and the Government appointment process establishes the delegated IPO duties.

The position combines hands-on postal operations with postal governance, accounting, customer service, training, and operational leadership. Phoenix's proposed staffing model therefore treats the IPO as a working lead rather than a desk-only manager.

Key Responsibilities

• Develop, maintain, and publish the Carlisle Barracks Official Mail Center SOP and revise CBKS REG 25-53, subject to Government approval.


• Support daily Official Mail Center operations, including inbound screening, sorting, distribution, customer-window operations, outbound metering and dispatch.


• Maintain controls for registered, certified, insured, and Secret-level classified mail and accountable-mail custody.


• Maintain the register of personnel authorized to receive accountable mail and support required PS Form 3801 audits.


• Submit monthly PAPAS transaction reports through AMPS and support associated postal financial reporting.


• Track postage and shipping expenditures by tenant unit/activity billing code and conveyance.


• Monitor postage-meter and USPS EPS balances and support timely replenishment requests through the OMM/COR.


• Prepare the semiannual DA Form 7224 reporting required by the PWS.


• Conduct quarterly certification training for newly assigned organizational mail clerks and unit couriers.


• Coordinate USPS street-address and ZIP+4 changes and annually review continuity of mail distribution.


• Support the annual installation-wide postal customer satisfaction survey and resulting process improvements.


• Coordinate postal operating issues with the Government Official Mail Manager (OMM), while recognizing that the OMM retains final authority for postal funding, account modifications, and external postal agreements.

Preferred Qualifications

Phoenix recruiting preferences above the Government minimum

• Experience serving as an IPO, Official Mail Manager, postal lead, mailroom lead, or senior mail clerk in a DoD/federal environment.


• Hands-on experience with AMPS/PAPAS, postal financial reconciliation, postage meters, accountable-mail controls, and postal reporting.


• Experience handling or supporting Secret-level classified mail under controlled chain-of-custody procedures.


• Experience developing or maintaining postal SOPs, desk guides, operating instructions, or compliance documentation.


• Experience training organizational mail clerks/couriers and maintaining qualification records.


• Experience supervising or coordinating a cross-trained mail operation covering inbound screening, accountable mail, metering, customer service, and dispatch.

Contingent Employment and Selection Process

This opportunity is being recruited in support of PDC's bid and proposal effort for a proposed federal contract. The position is not an unconditional employment offer or a guarantee of work.

PDC may identify and evaluate candidates and, where appropriate, extend a written contingent offer of employment before contract award. Any such offer will expressly state that employment is contingent upon:

PDC receiving the applicable contract award.

Availability of contract funding and authorization to proceed.

Verification of the required qualifications and security clearance.

Completion of applicable background, installation access, and pre-employment requirements.

Satisfaction of any additional contract-specific conditions.

The anticipated start date will depend on the contract award, Government appointment and approval processes, and authorization to begin performance. No work may begin until all applicable requirements have been satisfied.

Equal Employment Opportunity (EEO) Statement

Phoenix Data Corporation is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, veteran status, military status, pregnancy, childbirth or related medical conditions, marital status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.