Operations Support Specialist

Planned-Systems-International; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

Planned Systems International, Inc (PSI) is seeking an Operations Support Specialist in Washington, DC to support the DoS PHIMS contract. The role involves data collection and recording, policy correspondence, and handling complex administrative tasks.

On-site work and an active Secret Clearance are required. The ideal candidate will have a Bachelor's degree, at least two years of relevant experience, and proficiency with Microsoft Office.

Qualifications

• Bachelor's degree required.
• Minimum of two years of experience supporting similar administrative or operational activities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and standard office technology equipment.
• Excellent written and verbal communication skills.
• Strong interpersonal and critical thinking skills.
• Demonstrated ability to exercise limited independent judgment on moderately complex tasks.
• Strong organizational skills with the ability to manage multiple priorities.
• On-site support required and active Secret Clearance required.

Responsibilities

• Coordinate and synchronize personal and project calendars with attention to detail.
• Support daily office operations, logistics, administrative coordination, and other routine business activities.
• Prepare, format, organize, and maintain documents, correspondence, presentations, and records.
• Enter, update, and track data; compile information; and assist with routine reports and basic analysis.
• Coordinate meetings, prepare agendas and materials, document meeting notes, and track follow-up actions.
• Provide administrative support to government executives and staff.
• Assist with SharePoint content updates, document organization, and site administration, as appropriate to experience level.
• Support routine program activities and human resources administrative tasks.
• Assist with quick-response requests, including basic graphics for presentations and briefings, meeting facilitation, and short-term project support.
• Collaborate with government staff and contractor team members, provide responsive customer service, and follow established procedures.
• Promote and maintain a collaborative, teamwork-oriented environment.
• Other duties as assigned

Skills

Communication skills

Interpersonal skills

Critical thinking

Organizational skills

Independent judgment

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Overview

Planned Systems International, Inc (PSI) is seeking a detail-oriented and highly organized Operations Support Specialist to join our team to support our Government customer in Washington, DC for our DoS Protected Health Information Management Services (PHIMS) contract. The Operations Support Specialist will lead the function of collection and recording of operational data (including the collection, cataloging, and protection of Personally Identifiable Information); drafting of correspondence or replying to inquiries related to policy development, coordination, interpretation, or change; as well as completion of complex administrative or clerical tasks necessary to support ongoing policy, operational, or clinical activities.

**On-Site support REQUIRED.**Active Secret Clearance REQUIRED.

Essential Functions and Job Responsibilities

• Coordinate and synchronize personal and project calendars with attention to detail

• Support daily office operations, logistics, administrative coordination, and other routine business activities.

• Prepare, format, organize, and maintain documents, correspondence, presentations, and records.

• Enter, update, and track data; compile information; and assist with routine reports and basic analysis.

• Coordinate meetings, prepare agendas and materials, document meeting notes, and track follow-up actions.

• Provide administrative support to government executives and staff.

• Assist with SharePoint content updates, document organization, and site administration, as appropriate to experience level.

• Support routine program activities and human resources administrative tasks.

• Assist with quick-response requests, including basic graphics for presentations and briefings, meeting facilitation, and short-term project support.

• Collaborate with government staff and contractor team members, provide responsive customer service, and follow established procedures.

• Promote and maintain a collaborative, teamwork-oriented environment

• Other duties as assigned

Minimum Requirements

• Bachelor's degree Required

• Minimum of two years of experience supporting similar administrative or operational activities

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and standard office technology equipment

• Excellent written and verbal communication skills

• Strong interpersonal and critical thinking skills

• Demonstrated ability to exercise limited independent judgment on moderately complex tasks

• Strong organizational skills with the ability to manage multiple priorities

• Commitment to fostering and supporting a positive, team-oriented work environment
• On-Site support REQUIRED.
• Active Secret Clearance REQUIRED.

Company Benefits

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

To ensure fair and consistent consideration of all applicants, all candidates must submit a formal application through Planned Systems International's Applicant Tracking System (ATS), iCIMS. Resumes submitted via email, social media, referrals, recruiting events, or other means will not be considered an official application and must be accompanied by a completed online application in the ATS before a candidate can be considered for employment. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, or to receive an update regarding the status of your application, please contact Talent Acquisition by emailing [e-mail], or by dialing 703-575-8400.