Installation Manager - Roofing Leader

Victors Home Solutions; City of Yonkers (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with match

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Job summary

Victors Home Solutions is seeking an Installation Manager in Hawthorne to lead multiple roofing projects from start to finish and ensure top-tier customer service. You will coordinate with sales and production teams to meet client needs and maintain company standards.

The role emphasizes risk mitigation, timely project completion, and hands-on supervision of crews. A background in residential roofing and strong multitasking skills are highly valued.

Qualifications

• Experience in a customer service role.
• Previous experience in residential roofing, preferred.
• Ability to handle multiple tasks simultaneously and prioritize effectively.

Responsibilities

• Supervise multiple projects daily from start to finish.
• Work harmoniously with sales managers and production administrators to meet customer needs.
• Identify and mitigate risks to projects, proactively manage and escalate as required.
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely.
• Perform install and post-install inspections to uphold company processes and standards.
• Work closely with homeowners throughout their project to provide excellent customer service.
• Review and approve payroll for hourly employees.

Skills

Customer service

Residential roofing

Multitasking

Job description

Victors Home Solutions is seeking an Installation Manager in Hawthorne to lead multiple roofing projects from start to finish and ensure top-tier customer service. You will coordinate with sales and production teams to meet client needs and maintain company standards.

The role emphasizes risk mitigation, timely project completion, and hands-on supervision of crews. A background in residential roofing and strong multitasking skills are highly valued.