Installation Manager

Victors Home Solutions; City of Yonkers (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with match

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Job summary

Victors Home Solutions is seeking an Installation Manager in Hawthorne to lead multiple roofing projects from start to finish and ensure top-tier customer service. You will coordinate with sales and production teams to meet client needs and maintain company standards.

The role emphasizes risk mitigation, timely project completion, and hands-on supervision of crews. A background in residential roofing and strong multitasking skills are highly valued.

Qualifications

• Experience in a customer service role.
• Previous experience in residential roofing, preferred.
• Ability to handle multiple tasks simultaneously and prioritize effectively.

Responsibilities

• Supervise multiple projects daily from start to finish.
• Work harmoniously with sales managers and production administrators to meet customer needs.
• Identify and mitigate risks to projects, proactively manage and escalate as required.
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely.
• Perform install and post-install inspections to uphold company processes and standards.
• Work closely with homeowners throughout their project to provide excellent customer service.
• Review and approve payroll for hourly employees.

Skills

Customer service

Residential roofing

Multitasking

Job description

Description

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! King Quality Roofing powered by Victors Home Solutions is seeking a highly energetic and motivated person to join our team as an Installation Manager!

Department

Operations

Location

Hawthorne (WCH)

Compensation

$70,000 - $80,000 / year

Description

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! King Quality Roofing powered by Victors Home Solutions is seeking a highly energetic and motivated person to join our team as an Installation Manager! At King Quality Roofing you’ll be surrounded and supported by dynamic, fun, engaged people! We’re not your average job; we do everything differently here. Built On Integrity isn’t just a motto - it’s our core philosophy. We love our people. We love our customers. We love our work. Installation Managers at King Quality Roofing will be a key component in providing our customers with the best experience in the home improvement industry. Excellent and timely service to our customers is of the utmost importance.

Here are some examples of the actual work your day would include:

• Supervise multiple projects daily from start to finish
• Work harmoniously with sales managers and production administrators to meet customer needs
• Identify and mitigate risks to projects, proactively manage and **escalate** as required
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely
• Perform install and post-install inspections to uphold company processes and standards
• Work closely with homeowners throughout their project to provide excellent customer service
• Review and approve payroll for hourly employees

To be successful in this role, you need to have a certain amount of knowledge, skills and experience:

• Experience in a customer service role
• Previous experience in residential roofing, preferred
• Ability to handle multiple tasks simultaneously and prioritize effectively

Benefits:

• 401(k) with match
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program