Installation Manager (all genders)

Mondeadditif; Long Beach (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage including medical, +d

401(k) plan with 4% match

Holiday Pay and Paid Time Off

Paid parental leave

Gym reimbursement

Tuition reimbursement

Company-paid disability coverage

Company-paid life insurance

Job summary

Nikon SLM Solutions is seeking an Installation Manager to oversee the deployment of our advanced metal additive manufacturing systems at client sites in the U.S. You will lead a field service team, ensure safety, quality, and efficient installations, and serve as the main technical liaison with customers during the installation phase.

This role requires a strong engineering background, at least five years in installation or field service with two years in supervision, and the ability to travel

Qualifications

• Bachelor's degree in mechanical/electrical/industrial engineering.
• Minimum of 5 years in an installation or field service role, with at least 2 years in a supervisory position.
• Willingness to travel 70–100% across weekdays.

Responsibilities

• Lead and support a team of installation service technicians, ensuring efficient and high-quality installations.
• Oversee the installation process at customer sites, ensuring compliance with company standards and safety regulations.
• Serve as the primary contact for customers during installations, providing technical support and ensuring customer satisfaction.
• Maintain detailed installation records, prepare reports for senior management, and update installation procedures.
• Identify and implement best practices to improve installation processes and stay updated on industry advancements.

Skills

Team leadership

Travel readiness

Customer communication

Technical installation

Education

Bachelor's degree in Mechanical/Electrical/Industrial Engineering

Job description

POSITION DESCRIPTION

As an Installation Manager in the metal additive manufacturing industry, you will oversee the installation of our advanced 3D printing systems at client sites. You will manage a team of installation service technicians, ensuring that installations are completed efficiently, safely, and to the highest quality standards. Your role will be critical in ensuring that our customers receive the best possible support during the installation phase, leading to successful integration and operation of our 3D printing systems.

CANDIDATE RESPONSIBILITIES

• Lead and support a team of installation service technicians, ensuring efficient and high-quality installations.
• Oversee the installation process at customer sites, ensuring compliance with company standards and safety regulations.
• Serve as the primary contact for customers during installations, providing technical support and ensuring customer satisfaction.
• Maintain detailed installation records, prepare reports for senior management, and update installation procedures.
• Identify and implement best practices to improve installation processes and stay updated on industry advancements.
• This role requires high level of travel, 70%-100% M-F.

CANDIDATE QUALIFICATIONS

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field.
• Minimum of 5 years in an installation or field service role, with at least 2 years in a supervisory position, preferably in the metal additive manufacturing or similar high-tech industry.
• Strong technical background in metal additive manufacturing, leadership and team management skills, problem-solving abilities, excellent communication skills, and the ability to travel frequently.

OUR COMPREHENSIVE BENEFITS PACKAGE INCLUDES

• Health coverage including medical, dental, and vision
• 401(k) plan and 4% match
• Holiday Pay and Paid Time Off
• Paid parental leave
• Gym reimbursement
• Tuition reimbursement
• Company-paid disability coverage
• Company-paid life insurance

Nikon SLM Solutions is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of religion, sex, sexual orientation, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship or Green Card is required.