Installation Manager

CRST The Transportation Solution, Inc.

Charlotte (NC)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

Telehealth access

Discounted gym memberships

Paid time off from Day 1 + Birthday PTO

401(k) with company match

Employee discounts

Career development

Recognition

Job summary

A leading transportation company in Charlotte is seeking an Installation Manager to ensure installations meet safety and quality standards. You will inspect jobs, audit teams, and build client relationships. The ideal candidate will have strong communication skills and field-based experience in operations support. This role offers a competitive salary and is full-time, with various benefits including health insurance and career development programs.

Qualifications

Field-based experience in inspections, audits, or operations support.
Ability to lead through influence and coach others.
Familiarity with audit and compliance reporting processes.
Ability to lead through influence and coach others.

Responsibilities

Inspect and verify installations to meet safety standards.
Conduct audits and document findings.
Serve as primary contact for scheduling with clients.
Provide coaching and feedback to installation teams based on audit results.
Participate in daily reporting, dock meetings, and operations calls.
Step in as backup support for Operations or Warehouse leadership when needed.

Skills

Strong communication

Organization

Problem solving

Education

High school diploma or GED

Two-year degree or equivalent work experience

Job description

Join to apply for the Installation Manager role at CRST The Transportation Solution, Inc.

How You’ll Work

Location: Onsite - 6965 Northpark Blvd, Suite K, Charlotte, NC 28216
Schedule: Monday-Friday (7:00 AM-5:00 PM)
Reports To: Manager - Regional Field Operations
Compensation: Competitive base salary - paid biweekly

About the Role

CRST’s Home Solutions division helps families get what they need to live and thrive — from appliances to essential home products. As an Installation Manager, you’ll ensure every installation meets our high standards of safety, quality, and efficiency. You’ll spend time in the field inspecting jobs, auditing installation teams, and coordinating with clients to make sure everything runs smoothly. This is a client-facing role where you’ll build strong relationships, solve problems in real time, and help deliver the excellent service CRST is known for.

What You’ll Do

Inspect and verify installations to meet safety, manufacturer, and company standards
Conduct workmanship and customer service audits; document and report findings
Serve as the primary contact for site supervisors and clients on scheduling and readiness
Provide coaching and feedback to installation teams based on audit results
Participate in daily reporting, dock meetings, and operations calls
Step in as backup support for Operations or Warehouse leadership when needed

What Great Looks Like

Strong communicator who can build relationships with clients and teams
Highly organized, detail-oriented, and comfortable balancing multiple priorities
Resilient and adaptable in dynamic field environments
Service-oriented with a commitment to customer satisfaction
Able to solve problems and make decisions independently in the field

Qualifications

Required

High school diploma or GED
Field-based experience in inspections, audits, or operations support
Strong communication and organizational skills
Ability to lead through influence and coach others

Preferred

A two-year degree or equivalent work experience with demonstrated success
Experience in construction, installation, or logistics
Familiarity with audit and compliance reporting processes

Why CRST?

CRST is celebrating 70 years of grit, growth, and forward momentum — a legacy built on resilience, dedication, and talent. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive.

Benefits

Medical, dental, and vision insurance
Telehealth access via Dr. On Demand
Discounted gym memberships
HSA/FSA options
PTO starts Day 1 + Birthday PTO
401(k) with company match
Employee discounts via PerkSpot
Career development programs and recognition

Core Values

Safety at the Core of All We Do
Integrity in Every Decision and Action
Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

Equal Opportunity Employer

CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state, or local laws.

Job Details