Installation Coordinator

Loyal Source; St. Louis (MO); On-site; USD 61,992,000 - 68,880,000; Full time

Job summary

Loyal Source is seeking an experienced Installation Coordinator to join its St. Louis area team.

This role supports installation and project operations by coordinating schedules, communicating with customers, and ensuring technicians have the resources needed to complete projects successfully. The ideal candidate has prior coordination experience in electronic security or related industries, strong permitting knowledge, and excellent communication skills.

Qualifications

• Experience coordinating installation projects and customer communications.
• Strong scheduling and multitasking in a fast-paced environment.
• Knowledge of low voltage or security installation processes is a plus.

Responsibilities

• Manage installation backlog and active projects.
• Schedule and confirm installation appointments with customers.
• Coordinate technician schedules and ensure timely project execution.
• Serve as primary customer contact during the installation process.
• Track materials and purchase orders; support billing and admin tasks.

Skills

Project coordination

Customer service

Communication

Scheduling

Microsoft Office

Tools

Microsoft Office

Job description

Installation Coordinator

Location: 225 Millwell Dr., Maryland Heights, MO 63043

Hours: Monday-Friday, 7:30 AM to 4:00 PM (30-minute lunch)

Pay Rate: Starting at $22.00/hour

About the Opportunity

Loyal Source is seeking a highly organized, customer-focused Installation Coordinator to join a growing security integration team in the St. Louis area. This position plays a critical role in supporting installation and project operations by coordinating schedules, managing project timelines, communicating with customers, and ensuring technicians have the resources needed to successfully complete projects.

The ideal candidate will have prior experience as an Installation Coordinator, Project Coordinator, Permitting Coordinator, or a similar role within the electronic security, low voltage, access control, CCTV, intrusion detection, fire alarm, or related industries. Candidates with strong permitting and jurisdictional experience, combined with project scheduling and coordination expertise, are highly encouraged to apply.

Key Responsibilities

• Manage and coordinate installation backlog and active projects
• Contact customers to schedule, confirm, and update installation appointments
• Coordinate technician schedules and project timelines to ensure efficient project execution
• Serve as a primary point of contact for customers throughout the installation process
• Order and track materials, equipment, and parts required for installation projects
• Create, process, and manage purchase orders (POs)
• Support the Installation Manager with day-to-day operational activities
• Monitor project status and ensure project milestones and deadlines are met
• Follow up promptly on customer, vendor, and internal communications
• Maintain organized project documentation and records
• Assist with customer service inquiries and provide project updates
• Support billing, accounts receivable, and administrative functions as needed
• Work closely with technicians, vendors, customers, and internal teams to ensure smooth project execution
• Coordinate permit applications and approvals when required
• Ensure projects comply with applicable local permitting requirements, codes, and jurisdictional regulations

Qualifications

• Previous experience as an Installation Coordinator, Project Coordinator, Permitting Coordinator, or similar role
• Experience within the security integration industry preferred, including:
  • Access Control
  • CCTV / Video Surveillance
  • Intrusion Detection Systems
  • Electronic Security Systems
  • Fire Alarm Systems
• Candidates from related low voltage industries will also be considered
• Strong permitting and jurisdictional experience highly preferred
• Knowledge of local permitting requirements, codes, and regulatory processes
• Strong project scheduling and coordination experience
• Experience managing purchase orders, vendor communications, and material procurement
• Excellent verbal and written communication skills
• Strong customer service skills with a customer-first mindset
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and email communication
• Strong organizational skills, attention to detail, and follow-through
• Ability to work collaboratively with technicians, customers, vendors, and management teams

About Notional Opportunities:

Notional opportunities are roles in the planning stages and contingent on contract awards. By applying to notional positions, you can express early interest, enhancing your employment prospects and positioning yourself at the forefront of potential job opportunities. This proactive approach gives you an edge and boosts your visibility to employers, making it a strategic choice for those eager to explore future roles and expand your professional network.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [e-mail].

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at [e-mail]. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.