Install Project Manager - Windows & Doors, Growth & Profit Sharing

Andersen Corporation; Fort Myers (FL); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

401(k) Plan

Profit Sharing

Medical, Dental and Vision Coverage

FSAs, Health Savings Account, HRA

Life Insurance

Paid Time Off

Paid Holidays

Paid Maternity Leave

Paid Parental Leave

Career Growth Planning

Nationwide Career Opportunities

Job summary

Andersen Corporation seeks an Install Project Manager to lead window and door replacement projects in Southwest Florida, from measurements to installation. You will ensure homeowner satisfaction while meeting or exceeding budget expectations, coordinating with sales reps and crews.

The role requires strong customer service, problem solving, and construction knowledge, with a minimum of five years in home improvement or related fields. A valid driver's license is required.

Qualifications

• High school diploma or equivalent.
• Minimum of 5 years of work experience in the home improvement or related field.
• Previous customer service experience, with win/win problem solving and conflict resolution.
• Valid driver’s license and clean driving record.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes and construction techniques.
• Experience recruiting independent contractors.
• Ability to work in a team environment.

Responsibilities

• Accurately measure the dimensions and determine installation processes for windows and doors.
• Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products.
• Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process.
• Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.
• Determines installation labor duration and installation materials needed to successfully complete the job.
• Completes and submits required job files that are complete, correct and timely providing quality hand off to internal customers.
• Communicate with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
• Approves any additional installation labor required to complete the job.
• Trouble shoots issues with installation crew on day of installation; this may include onsite support for the job.
• Work directly with Homeowners to resolve installation process issues.
• Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.
• Supports installation leadership on recruitment of installation sub-contractors

Skills

Customer service

Communication skills

Teamwork

Problem solving

Education

High school diploma

Job description

Andersen Corporation seeks an Install Project Manager to lead window and door replacement projects in Southwest Florida, from measurements to installation. You will ensure homeowner satisfaction while meeting or exceeding budget expectations, coordinating with sales reps and crews.

The role requires strong customer service, problem solving, and construction knowledge, with a minimum of five years in home improvement or related fields. A valid driver's license is required.