Install Project Manager

Jobtailor; Fort Myers (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in Fort Myers, FL seeks an experienced Installation Project Manager to oversee window and door replacement projects from measurements to installation. You will ensure alignment with customer expectations, coordinate with crews, and manage contract details.

Strong communication and problem-solving skills are essential. Applicants should have a high school diploma, 5+ years in home improvement, and a valid driver's license.

Qualifications

• High school diploma required.
• 5+ years of work experience in home improvement or related field.
• Experience in win/win problem solving and conflict resolution.
• Valid driver’s license with clean driving record.
• Strong written and verbal communication skills.
• Knowledge of building codes and construction techniques.
• Experience recruiting independent contractors.
• Ability to work in a team environment.
• Schedule requires Tuesday through Saturday workdays.

Responsibilities

• Effectively manage window and door replacement projects from technical measures and job specifications through the installation process.
• Accurately measure dimensions and determine installation processes for windows and doors.
• Provide installation solutions matching customer expectations and adapt production specifications to installation requirements.
• Confirm sales contract details, product features, options, and installation processes align with customer expectations.
• Provide feedback to sales representatives when jobs go on hold and help resolve questions.
• Determine installation labor duration and materials needed.
• Complete and submit accurate, timely job files for internal customers.
• Communicate job specifics and unique factors to installation crews.
• Approve additional installation labor required to complete jobs.
• Troubleshoot installation issues, including providing onsite support when needed.
• Work directly with homeowners to resolve installation process issues.
• Support sales representatives with pre-sale site visits to define project scope and ensure accurate pricing and contract documents.
• Support installation leadership with recruitment of installation subcontractors.

Skills

Project Management

Customer Service

Conflict Resolution

Written Communication

Verbal Communication

Team Collaboration

Education

High school diploma

Job description

• Effectively manage window and door replacement projects from technical measures and job specifications through the installation process.
• Accurately measure dimensions and determine installation processes for windows and doors.
• Provide installation solutions matching customer expectations and adapt production specifications to installation requirements.
• Confirm sales contract details, product features, options, and installation processes align with customer expectations.
• Provide feedback to sales representatives when jobs go on hold and help resolve questions.
• Determine installation labor duration and materials needed.
• Complete and submit accurate, timely job files for internal customers.
• Communicate job specifics and unique factors to installation crews.
• Approve additional installation labor required to complete jobs.
• Troubleshoot installation issues, including providing onsite support when needed.
• Work directly with homeowners to resolve installation process issues.
• Support sales representatives with pre-sale site visits to define project scope and ensure accurate pricing and contract documents.
• Support installation leadership with recruitment of installation subcontractors.

Requirements

• High school diploma
• A minimum of 5 years of work experience in the home improvement or other closely related field.
• Previous customer service experience, especially win/win problem solving and conflict resolution skills required.
• Valid driver’s license and clean driving record
• Strong written and verbal communication skills.
• Knowledge of applicable building codes and construction techniques.
• Previous work experience recruiting independent contractors.
• Ability to work in a team environment
• This position requires a Tuesday through Saturday work schedule.

Core Competencies

Demonstrates expertise in managing window and door replacement projects, ensuring alignment with customer expectations and compliance with building codes. Proficient in problem-solving, communication, and recruitment of subcontractors to support installation processes.

Highest-signal resume keywords

• Project Management
• Customer Service
• Building Codes Knowledge
• Recruitment of Contractors
• Conflict Resolution

Hard Skills

• Installation Processes
• Dimension Measurement
• Job Specification Analysis
• Troubleshooting Installation Issues
• Labor Duration Estimation

Soft Skills

• Written Communication
• Verbal Communication
• Team Collaboration
• Problem Solving

Certifications & Qualifications

• Valid Driver’s License

Industry Keywords

• Home Improvement
• Construction Techniques
• Installation Solutions
• Sales Contract Management