Install Operations Manager

DH Pace Company; Jacksonville (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Company-paid life insurance

Health Insurance

401(k) with employer match

Paid time off

Job summary

DH Pace Company, Inc. in Jacksonville, FL is seeking an Install Manager to lead the day-to-day operations of our install department. This role focuses on scheduling, dispatching, project management, and controlling labor costs to meet customer commitments.

The ideal candidate has a bachelor's degree with management experience and a track record of coordinating teams, communicating with customers, and ensuring projects are completed on time and within budget.

Qualifications

• Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
• Review customer survey data, respond to customer concerns
• Possess an ability for technical applications and mechanical systems
• Must possess a valid driver’s license and a good driving record

Responsibilities

• Manage day-to-day operations of the install department
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost-effective manner
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other responsibilities as assigned

Skills

Management experience

Customer communication

Scheduling

Dispatching

Project management

Labor cost control

Education

Bachelor's degree

Management experience preferred

Tools

MS Office

Job description

DH Pace Company, Inc. in Jacksonville, FL is seeking an Install Manager to lead the day-to-day operations of our install department. This role focuses on scheduling, dispatching, project management, and controlling labor costs to meet customer commitments.

The ideal candidate has a bachelor's degree with management experience and a track record of coordinating teams, communicating with customers, and ensuring projects are completed on time and within budget.