Install Operations Manager

DH Pace Company, Inc.; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off & holidays

Company-paid life insurance

401(k) with employer match

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. in Jacksonville, FL seeks an Install Manager to supervise the install department, schedule activities, and manage labor costs to meet daily commitments.

The role emphasizes leadership, customer service, and operational discipline to deliver projects on time and within budget. Ideal candidates will have a bachelor’s degree with prior management experience, strong communication skills, and a valid driver's license.

Qualifications

• Bachelor's degree and previous management experience preferred.
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations.
• Review customer survey data and respond to customer concerns.
• Possess an ability for technical applications and mechanical systems.
• Must possess a valid driver’s license and a good driving record.

Responsibilities

• Manage day-to-day operations of the install department.
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
• Review workload and manpower to meet customer commitments in a cost-effective manner.
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer.
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews.
• Will assist with hiring, training and developing new employees.
• Other responsibilities as assigned.

Skills

Leadership

Customer communication

Technical aptitude

Driving license

Education

Bachelor's degree

Job description

DH Pace Company, Inc. in Jacksonville, FL seeks an Install Manager to supervise the install department, schedule activities, and manage labor costs to meet daily commitments.

The role emphasizes leadership, customer service, and operational discipline to deliver projects on time and within budget. Ideal candidates will have a bachelor’s degree with prior management experience, strong communication skills, and a valid driver's license.