Install Eng 1

SmartRecruiters, Inc.; Centennial (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

Artech is seeking an Install Eng 1 for Enterprise Managed Solutions in Centennial, CO. This contract-to-hire role focuses on remote installation, configuration, and testing of managed services equipment for new customers and replacements for existing ones.

The candidate will configure, turn-up, and test equipment for day 1 and day 2 support, troubleshoot connectivity with off-net providers, mentor teams, and work with internal and external customers while maintaining regular attendance and

Qualifications

• CCENT or entry level networking certification is required.
• Generally requires 2-4 years of experience.

Responsibilities

• Configure, turn-up, and test day 1 managed services equipment for new installations.
• Configure, turn-up, and test day 2 support for existing customers.
• Provide a great experience to customers both internal and external.
• Work with off-net providers to troubleshoot connectivity issues with circuits and CPE.
• Use systems to troubleshoot network connectivity and identify configuration issues.
• Train and mentor supported teams.
• Collaborate with internal and external customers.
• Maintain regular, punctual attendance and be able to work nights, weekends, and overtime as necessary.
• Other duties and responsibilities as assigned.

Education

CCENT or entry level networking certification

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Install Eng 1, Enterprise Managed Solutions

Location: 7150 South Fulton Street Centennial Co

Duration: Contract to Hire

Summary

Responsible for the remote installation, configuration, and testing of managed services equipment for new customers, and replacement equipment for existing customers.

Acts in compliance with industry and Company technical requirements, standards, policies, and procedures. Works under general supervision and may require training and detailed instructions for assigned tasks.

Core Responsibilities

• Configuration, turn-up, and testing of managed services equipment for day 1 customer installations.
• Configuration, turn-up, and testing of managed services equipment for day 2 support of existing customers.
• Provides a great experience to customers both internal and external.
• Work with Off-net providers to troubleshoot connectivity issues with circuits or vendor supplied Customer Premises Equipment (CPE).
• Use various software systems and applications to effectively troubleshoot issues and equipment relating to underlying network connectivity, as well as identification of configuration and other related issues with managed services equipment.
• Training and mentoring of supported teams.
• Collaborates with and fosters relationships with internal and external customers.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Qualifications

Certifications

• CCENT or other entry level industry certification

Years of Experience

• Generally requires 2-4 years or experience

Additional Information

Shobha Mishra

973-967-3440