Install Engineer I, Managed Services - Day 1/2 Deployments

SmartRecruiters, Inc.; Centennial (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

Artech is seeking an Install Eng 1 for Enterprise Managed Solutions in Centennial, CO. This contract-to-hire role focuses on remote installation, configuration, and testing of managed services equipment for new customers and replacements for existing ones.

The candidate will configure, turn-up, and test equipment for day 1 and day 2 support, troubleshoot connectivity with off-net providers, mentor teams, and work with internal and external customers while maintaining regular attendance and

Qualifications

• CCENT or entry level networking certification is required.
• Generally requires 2-4 years of experience.

Responsibilities

• Configure, turn-up, and test day 1 managed services equipment for new installations.
• Configure, turn-up, and test day 2 support for existing customers.
• Provide a great experience to customers both internal and external.
• Work with off-net providers to troubleshoot connectivity issues with circuits and CPE.
• Use systems to troubleshoot network connectivity and identify configuration issues.
• Train and mentor supported teams.
• Collaborate with internal and external customers.
• Maintain regular, punctual attendance and be able to work nights, weekends, and overtime as necessary.
• Other duties and responsibilities as assigned.

Education

CCENT or entry level networking certification

Job description

Artech is seeking an Install Eng 1 for Enterprise Managed Solutions in Centennial, CO. This contract-to-hire role focuses on remote installation, configuration, and testing of managed services equipment for new customers and replacements for existing ones.

The candidate will configure, turn-up, and test equipment for day 1 and day 2 support, troubleshoot connectivity with off-net providers, mentor teams, and work with internal and external customers while maintaining regular attendance and