Install Coordinator - Home HVAC, Plumbing & Electrical

Five Star Home Services; Xenia (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental & Vision Insurance

Company HSA contributions

401(k) with up to 4% company match

Paid Time Off after 90 days

Six Paid Holidays

Company Store credits $150 quarterly

Short-Term Disability, Long-Term DI, $

Life Insurance

Employee Assistance Program

Accident & Critical Illness insurance

Job summary

Five Star Home Services is seeking an experienced Install Coordinator to move sold home-service jobs from sales handoff to installation readiness in Ohio. You will coordinate customers, schedules, payments, equipment, parts, and field teams to ensure seamless execution and customer satisfaction.

The role requires coordinating HVAC, Plumbing, and Electrical work with attention to detail, strong communication, and the ability to manage multiple jobs and priorities in a fast-paced residential

Qualifications

• Prior residential HVAC, Plumbing, & Electrical installation/service coordination experience.
• Experience coordinating technicians, installers, customers, equipment, and job schedules in a residential home-services environment.
• Understanding of the workflow from sold estimate to scheduling to field execution.

Responsibilities

• Convert sold estimates into scheduled jobs quickly and accurately.
• Verify payments and financing before jobs are scheduled.
• Confirm equipment and required parts are available before installation.
• Coordinate HVAC, Plumbing, and Electrical installation schedules.
• Communicate scheduling information, changes, and delays to customers and field teams.
• Maintain CRM accuracy and manage job documentation and signatures.
• Support managers and technicians with information and resources to complete jobs.
• Provide backup Customer Service and Dispatch coverage when needed.

Skills

Residential HVAC coordination

Residential Plumbing coordination

Electrical coordination

CRM proficiency

Scheduling coordination

Customer communication

Tools

CRM software

Lowe’s portal

ServiceTitan

Job description

Five Star Home Services is seeking an experienced Install Coordinator to move sold home-service jobs from sales handoff to installation readiness in Ohio. You will coordinate customers, schedules, payments, equipment, parts, and field teams to ensure seamless execution and customer satisfaction.

The role requires coordinating HVAC, Plumbing, and Electrical work with attention to detail, strong communication, and the ability to manage multiple jobs and priorities in a fast-paced residential