Install Coordinator

SERVICE SPECIALTIES, INC.; Chantilly (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Company-paid life insurance

401(k) with company match

Flexible start times

Paid time off

Family-owned culture

Job summary

SERVICE SPECIALTIES, INC. is seeking an Install Coordinator to support the Residential Sales Department by organizing installation processes, keeping accurate records, and ensuring customer satisfaction.

The role handles documentation, equipment registration, rebates, and payment verification, plus scheduling leads and responding to inquiries. It requires 3+ years in an office setting and proficiency with Word and Excel. On-site collaboration with a family-owned team adds daily variety.

Qualifications

• 3+ years of office experience.
• Strong organizational and multitasking skills.
• Proficient with Microsoft Word and Excel.
• Ability to work independently and as part of a team.

Responsibilities

• Process job information and ensure completion of required documentation.
• Register new equipment, submit rebates, and verify full payment (including financing).
• Prepare job costing paperwork.
• Maintain permit lists and track monthly sales numbers.
• Schedule sales leads and answer customer inquiries about installations.
• Perform other administrative tasks as needed.

Skills

Office experience

Organizational multitasking

Word & Excel proficiency

Teamwork & independence

Job description

The Install Coordinator supports the Residential Sales Department by organizing installation processes, maintaining accurate records, and ensuring customer satisfaction.

Key Responsibilities

• Process job information and ensure completion of required documentation.
• Register new equipment, submit rebates, and verify full payment (including financing).
• Prepare job costing paperwork.
• Maintain permit lists and track monthly sales numbers.
• Schedule sales leads and answer customer inquiries about installations.
• Perform other administrative tasks as needed.

Required Qualifications

• 3+ years of office experience.
• Strong organizational and multitasking skills.
• Proficient with Microsoft Word and Excel.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Knowledge of HVAC industry terminology.
• Innovative, solution-oriented thinker.
• Competitive hourly pay ($19-$25)
• Medical, dental, vision, and company-paid life insurance.
• 401(k) with company match.
• Flexible start times and paid time off.
• Family-owned business culture.

Equal Opportunity Employer, including disabled and veterans.