Install Base Data Analyst: Data-Driven Operations & Dashboards

Lam Research Salzburg GmbH; Austin (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Lam Research is seeking an Install Base Data Analyst in Austin to support customer installations by analyzing site availability, equipment, and service data, and by creating dashboards that drive operational improvements. This role focuses on translating data into actionable decisions to optimize field service performance and accelerate customer success.

You will work in a hybrid environment with cross-functional collaboration, demanding strong analytical abilities, communication skills in

Qualifications

• Bachelor's degree in Electronics, Engineering, or related field is required.
• Strong communication skills (written and verbal) in English.
• Proficiency in interpreting data and basic analytical thinking required.

Responsibilities

• Analyze Site Availability, Equipment, and Service Data and align with customers.
• Improve Field Service Operations by tracking PM/GtG and delays; summarize data for improvements.
• Create dashboards and reporting to support operations decisions.
• Translate data into actionable operational decisions.

Skills

Communication skills (English)

Analytical skills

Basic computer skills

Education

Bachelor's degree in Electronics/Engineering or related field

Master's degree with 3+ years

Tools

Microsoft Office Suite

Job description

Lam Research is seeking an Install Base Data Analyst in Austin to support customer installations by analyzing site availability, equipment, and service data, and by creating dashboards that drive operational improvements. This role focuses on translating data into actionable decisions to optimize field service performance and accelerate customer success.

You will work in a hybrid environment with cross-functional collaboration, demanding strong analytical abilities, communication skills in