Senior Business Operations Analyst — Data-Driven, Hybrid Role

Lam Research Salzburg GmbH; Austin (TX); Hybrid; USD 95,000 - 135,000; Full time

Job summary

Lam Research in Austin, TX is seeking a Business Operations Analyst to lead data-driven process improvements across field service and operations teams. You will collect and analyze data, develop metrics, and identify root causes with indicators for future improvements.

You will organize cross-functional project teams, monitor KPIs, support planning activities, manage hiring, ensure training readiness, and drive operational efficiency, delivering high-quality outcomes in a fast-paced

Qualifications

• 8+ years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
• Experience in operations, data analysis, and process improvement.
• Ability to manage cross-functional projects and lead teams.

Responsibilities

• Analyze business demand and translate it into headcount requirements, ensuring accurate quarterly forecasting
• Understand business dynamics and provide structured insights to management
• Monitor forecast vs. actual performance and track key KPIs
• Oversee the hiring process to ensure timely execution
• Ensure post-hiring training is completed and report on readiness and effectiveness

Skills

Data analysis

Forecasting

Cross-functional collaboration

Project management

Hiring coordination

Education

Bachelor’s degree or higher

Tools

Excel

SQL

Metrics tracking

Job description

Lam Research in Austin, TX is seeking a Business Operations Analyst to lead data-driven process improvements across field service and operations teams. You will collect and analyze data, develop metrics, and identify root causes with indicators for future improvements.

You will organize cross-functional project teams, monitor KPIs, support planning activities, manage hiring, ensure training readiness, and drive operational efficiency, delivering high-quality outcomes in a fast-paced