Inspiring Store Leader: Drive Growth & Customer Experience

Tailored Brands; Saginaw (MI); In loco; USD 31.000 - 45.000; Tempo pieno

Descrizione del lavoro

Tailored Brands in Michigan is seeking a Store Leader to inspire a retail team and drive growth through outstanding customer service and operational excellence.

You will recruit, coach, and develop staff, manage scheduling, ensure adherence to brand standards, and deliver a high-quality customer experience. This role reports to the Regional Manager and requires hands-on leadership, strong communication, and a commitment to diversity and inclusion.

Competenze

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.

Mansioni

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Leads store staff in meeting sales, service, and operational expectations.
• Sets clear performance expectations and trains staff in sales, service, and operations.
• Models company values and coaches the team.
• Communicates priorities and sales information to maximize opportunities.
• Identifies performance opportunities and partners with leadership to address issues.

Conoscenze

Retail leadership

Customer service

Communication

Problem-solving

Training & development

MS Office

POS system

Video conferencing

Strumenti

Microsoft Office

POS System

Video conferencing

Descrizione del lavoro

Tailored Brands in Michigan is seeking a Store Leader to inspire a retail team and drive growth through outstanding customer service and operational excellence.

You will recruit, coach, and develop staff, manage scheduling, ensure adherence to brand standards, and deliver a high-quality customer experience. This role reports to the Regional Manager and requires hands-on leadership, strong communication, and a commitment to diversity and inclusion.