Inspire Coffee House Assistant Manager | Front Porch Location

Grace Church; Greenville (SC); On-site; USD 34,000 - 42,000; Full time

Job summary

Grace Church offers an Inspire Coffee House Assistant Manager position at the Front Porch location. The role trains shift leads and baristas, coaching them toward excellent service while nurturing their growth—professional and spiritual.

You will manage daily operations, inventory, and workflows, ensuring reliable, high‑quality service and a welcoming atmosphere for guests. Ideal candidates lead with initiative, own processes, and collaborate with staff and volunteers to strengthen hospitality,

Qualifications

• This role leads day‑to‑day coffee shop operations with a focus on reliability and hospitality.
• It requires coaching and development of shift leads and baristas to deliver excellent service.
• Ability to manage inventory, costs, and customer experience in a mission‑driven environment.

Responsibilities

• Train and develop coffee house shift leads and baristas while investing in professional and spiritual growth.
• Provide regular coaching and feedback to equip the team for an outstanding customer experience.
• Oversee daily operations, ensure organized, efficient, and consistently executed systems.
• Manage inventory and workflows to serve customers well and maintain readiness.
• Identify opportunities to improve processes and create smooth operations.
• Look for opportunities to reduce costs, improve efficiency, and expand the customer base.
• Steward inventory and resources balancing quality, availability, and profitability.
• Cultivate a welcoming environment and address questions or concerns professionally.
• Work with staff and volunteers to foster communication and teamwork.
• Build relationships across the organization and support Inspire Coffee House's mission.

Skills

Team leadership

Coaching & development

Customer experience

Operations management

Inventory management

Hospitality

Staff training

Volunteer coordination

Tools

POS system

Inventory software

Job description

Inspire Coffee House Assistant Manager | Front Porch Location

• On-site
• Mosaic

Train and develop coffee house shift leads and baristas while investing in both their professional skills and spiritual growth.

Provide regular coaching and feedback that equips the team to deliver an outstanding customer experience.

Operational Excellence

Oversee the day-to-day operations of the coffee house, ensuring systems are organized, efficient, and consistently executed.

Manage inventory and daily workflows so the team is prepared to serve customers well.

Identify opportunities to improve processes and create a smooth, dependable operation.

Business Stewardship

Actively look for opportunities to reduce costs, improve efficiency, and expand the customer base.

Steward inventory and resources with wisdom, balancing quality, availability, and profitability.

Customer Experience

Cultivate a welcoming environment where every customer feels valued and cared for.

Address questions, concerns, and feedback with professionalism and urgency, working to resolve issues in ways that build trust and loyalty.

Ensure the team consistently delivers exceptional service and high-quality products.

Work closely with staff members and volunteers to foster clear communication and strong teamwork.

Build positive relationships across the organization while supporting Inspire Coffee House's mission and vision.

What Success Looks Like

Employees are engaged, equipped, and continually growing personally and spiritually.

Customers consistently receive a welcoming, high-quality experience.

Daily operations run smoothly without constant oversight.

The team operates with clarity, ownership, and a shared commitment to excellence.

Who This Role Fits Best

This role is best suited for someone who:

Is a member of Grace Church.

Has experience leading people with encouragement, accountability, and humility.

Takes ownership and proactively solves problems before they become obstacles.

Is energized by developing teams and creating exceptional customer experiences.

Makes thoughtful decisions that support both people and business health.

Cares deeply about hospitality, excellence, and building a place where community can flourish.

Job requirements

This role is essential to the daily operations of the Inspire Coffee House, whose mission is to create an equipping space for adults with disabilities to learn, develop, and be discipled in the workforce while engaging with the community.

We are looking for someone who can lead day-to-day operations, create an exceptional experience for every guest, build a healthy and welcoming team behind the scenes, and turn everyday interactions into meaningful moments of hospitality. You develop people, create systems that bring consistency, and steward the business so it remains both financially sustainable and missionally effective.

This is not a reactive role. It's for someone who takes ownership, leads with initiative, and enjoys building a culture where employees, volunteers, and customers thrive.