Hospitality & Team Development Manager

Grace Church; Greenville (SC); On-site; USD 34,000 - 42,000; Full time

Job summary

Grace Church offers an Inspire Coffee House Assistant Manager position at the Front Porch location. The role trains shift leads and baristas, coaching them toward excellent service while nurturing their growth—professional and spiritual.

You will manage daily operations, inventory, and workflows, ensuring reliable, high‑quality service and a welcoming atmosphere for guests. Ideal candidates lead with initiative, own processes, and collaborate with staff and volunteers to strengthen hospitality,

Qualifications

• This role leads day‑to‑day coffee shop operations with a focus on reliability and hospitality.
• It requires coaching and development of shift leads and baristas to deliver excellent service.
• Ability to manage inventory, costs, and customer experience in a mission‑driven environment.

Responsibilities

• Train and develop coffee house shift leads and baristas while investing in professional and spiritual growth.
• Provide regular coaching and feedback to equip the team for an outstanding customer experience.
• Oversee daily operations, ensure organized, efficient, and consistently executed systems.
• Manage inventory and workflows to serve customers well and maintain readiness.
• Identify opportunities to improve processes and create smooth operations.
• Look for opportunities to reduce costs, improve efficiency, and expand the customer base.
• Steward inventory and resources balancing quality, availability, and profitability.
• Cultivate a welcoming environment and address questions or concerns professionally.
• Work with staff and volunteers to foster communication and teamwork.
• Build relationships across the organization and support Inspire Coffee House's mission.

Skills

Team leadership

Coaching & development

Customer experience

Operations management

Inventory management

Hospitality

Staff training

Volunteer coordination

Tools

POS system

Inventory software

Job description

Grace Church offers an Inspire Coffee House Assistant Manager position at the Front Porch location. The role trains shift leads and baristas, coaching them toward excellent service while nurturing their growth—professional and spiritual.

You will manage daily operations, inventory, and workflows, ensuring reliable, high‑quality service and a welcoming atmosphere for guests. Ideal candidates lead with initiative, own processes, and collaborate with staff and volunteers to strengthen hospitality,