Inspections Scheduling Coordinator

Indianapolis Housing Agency; Indiana (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

Indianapolis Housing Agency is seeking an Inspection Administrative Assistant to support the Inspection Manager and provide direct services to customers, residents, vendors, and the public. You will schedule inspections, handle inbound calls, manage data entry, and assist with clerical duties.

The role requires strong organizational skills, effective communication, and the ability to work both independently and in a team. Proficiency with MS Office and HUD/government databases is preferred.

Qualifications

• Proficient in MS Office including Word, Excel, Outlook.
• Strong communication skills, both oral and written.
• Excellent organizational and multi-tasking abilities.
• Customer service orientation and problem solving.
• Ability to input and retrieve data accurately.

Responsibilities

• Coordinate and schedule inspections with owners, clients, and inspectors.
• Answer incoming calls and respond to inquiries regarding inspections and other services.
• Retrieve and route messages; forward to appropriate personnel.
• Maintain effective communication with staff, clients, and vendors.
• Input data into computer and maintain records for inspections.
• Address complaints in a calm, professional manner and follow up as needed.
• Prepare and file documents; generate memos, reports, and correspondence.
• Assist Inspection Manager and help address findings from auditors.

Job description

Indianapolis Housing Agency is seeking an Inspection Administrative Assistant to support the Inspection Manager and provide direct services to customers, residents, vendors, and the public. You will schedule inspections, handle inbound calls, manage data entry, and assist with clerical duties.

The role requires strong organizational skills, effective communication, and the ability to work both independently and in a team. Proficiency with MS Office and HUD/government databases is preferred.