Inspection Scheduling & Records Coordinator

City of Boston; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

The City of Boston is seeking a proactive Scheduling and Records Clerk to support the Fire Prevention Division. This provisional appointment focuses on electronically scheduling inspections, preparing certificates, and assigning tasks to inspectors using Hansen software.

Candidates should have strong Microsoft Office skills, experience with Hansen, and a proven record of accurate data entry, customer service, and teamwork in a fast-paced municipal setting.

Qualifications

• Strong customer service skills and attention to detail.
• Highly organized with the ability to multitask and meet deadlines.
• Excellent interpersonal and teamwork abilities.

Responsibilities

• Schedules inspections and related permits using Hansen software.
• Assigns inspections to the appropriate inspector and tracks completion.
• Maintains accurate data entry for certificates, licenses, and registrations.
• Generates reports and reconciles daily deposits.
• Responds to inquiries from the public and internal staff.
• Maintains files in Access, Excel, Word, PeopleSoft, and Hansen.
• Prepares and sends correspondence related to inspections and permits.
• Supports processing of other permits, licenses, and certificates as needed.
• Retrieves information from files related to permits, certificates, licenses, registrations, and inspections.
• Performs related tasks as required.

Skills

Customer service

Attention to detail

Organization

Multitasking

Interpersonal skills

Teamwork

Education

Business school coursework

Tools

Hansen

Microsoft Office

Access

Excel

Word

PeopleSoft

Job description

The City of Boston is seeking a proactive Scheduling and Records Clerk to support the Fire Prevention Division. This provisional appointment focuses on electronically scheduling inspections, preparing certificates, and assigning tasks to inspectors using Hansen software.

Candidates should have strong Microsoft Office skills, experience with Hansen, and a proven record of accurate data entry, customer service, and teamwork in a fast-paced municipal setting.