Inspection Scheduler & Permits Coordinator

Boston; Boston (MA); Hybrid; USD 52,000 - 64,000; Full time

Job summary

City of Boston's Fire Prevention Division seeks a records and scheduling clerk to manage electronic scheduling of inspections, permits, licenses, and certificates using Hansen software, assign inspections to inspectors, and track completion.

Requires at least three years of full-time office experience; strong Microsoft Office skills; familiarity with Hansen; highly organized with attention to detail and the ability to multitask.

Qualifications

• Three years of full-time office experience or equivalent part-time work.
• Strong MS Office skills; familiarity with Hansen software preferred.
• Highly organized with attention to detail and ability to multitask.
• Strong interpersonal and customer service skills; team player.
• Good judgment and meticulous data entry abilities.

Responsibilities

• Receives requests and schedules inspections for detectors, licenses, certifications, and permits using Hansen software.
• Assigns inspections to inspectors and monitors completion.
• Enters data, prepares certificates, and assigns inspection fees.
• Generates reports and reconciles daily deposits.
• Answers inquiries and maintains files in paper and electronic formats.

Skills

Customer service

Attention to detail

Multitasking

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Business school coursework (optional substitution)

Tools

Microsoft Office

Hansen software

Access

Excel

Word

Job description

City of Boston's Fire Prevention Division seeks a records and scheduling clerk to manage electronic scheduling of inspections, permits, licenses, and certificates using Hansen software, assign inspections to inspectors, and track completion.

Requires at least three years of full-time office experience; strong Microsoft Office skills; familiarity with Hansen; highly organized with attention to detail and the ability to multitask.