Inside Showroom Sales - Wilkinson Supply Co.

Wilkinson Supply Co.; Wildwood Springs (NC); On-site; USD 36,000 - 44,000; Full time

Job summary

Wilkinson Supply Co. in Carrboro, NC is seeking an Inside Showroom Sales Representative. You will serve as the face of the showroom, delivering consultative sales support, product demonstrations, and order coordination with outside sales and vendors.

Welcome customers, guide selections, and maintain CRM records while building product knowledge and contributing to events. Base salary is $40,000 plus commission with earnings tied to performance.

Qualifications

• High school diploma or GED is required.
• Previous showroom or retail sales experience preferred in plumbing, lighting, or appliances.
• Excellent interpersonal and listening skills with a consultative selling approach.
• Proficient with Microsoft Office and ERP/POS systems.

Responsibilities

• Greet customers and guide product selections based on needs, style and budget.
• Demonstrate products and enter quotes and orders in ERP/POS/ERP systems.
• Coordinate timelines and details with outside sales and vendors.
• Maintain accurate customer records in CRM and tracking systems.
• Follow up on leads, quotes, and orders to drive close rates.
• Attend vendor trainings to build product knowledge and assist showroom events.

Skills

Interpersonal communication

Active listening

Consultative selling

Attention to detail

Retail hours tolerance

Education

High school diploma or GED

Tools

Microsoft Office

ERP/POS systems

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Inside Showroom Sales - Wilkinson Supply Co.

Carrboro, NC, US

3 days ago Requisition ID: 1031

Salary: $40,000.00 Annually

Position Summary

The Inside Showroom Sales Representative serves as the face of the company in a high-end, customer-focused retail/wholesale showroom. This role is responsible for providing consultative sales support, demonstrating products, entering orders, and coordinating with outside sales and vendor reps. The ideal candidate brings excellent communication skills, a design-conscious eye, and a passion for delivering exceptional customer experiences.

Welcome customers and guide them through product selections based on their needs, style, and budget.

Conduct professional, informative product demonstrations across plumbing fixtures, lighting, hardware, and accessories.

Generate and follow through on sales quotes and orders using the company’s ERP or POS system.

Coordinate project timelines, specifications, and order details with customers and outside sales representatives.

Maintain accurate customer records and communications in CRM or tracking systems.

Follow up on leads, quotes, and outstanding customer selections to drive close rates and customer satisfaction.

Develop and maintain strong product knowledge by attending vendor training and reviewing product literature.

Assist with occasional in-showroom events, vendor showcases, and design consultations.

Support special orders, product returns, and resolution of customer service issues in collaboration with purchasing or vendors.

All other duties as assigned.

Qualifications & Skills

Required:

High school diploma or GED.

Previous sales experience in plumbing, lighting and or appliances preferred.

Excellent interpersonal and active listening skills with a focus on consultative selling.

Basic proficiency in Microsoft Office and ability to learn ERP/POS systems.

Strong attention to detail and organizational skills.

Ability to work retail hours including occasional Saturdays.

3+ years of showroom sales experience

Preferred:

Experience in kitchen and bath, lighting, or interior design-related industries.

Prior plumbing experience

Familiarity with showroom sales or project-based selling.

Design sensibility or background in architecture, interiors, or visual merchandising.

2+ years of experience in customer-facing sales, retail, or design consultation roles.

Physical & Work Environment Requirements

Ability to stand for extended periods (entire shift).

Ability to lift and move items up to 30 pounds such as sample boards and product boxes.

Frequent bending, reaching, and repositioning of showroom displays or inventory items.

Ability to work in a showroom environment with frequent interaction and noise from customer activity.

This role offers a base salary of $40,000 plus commission, with total earnings dependent on performance.

This role is based in a showroom environment with regular customer interaction and collaboration with sales and support staff. The position requires strong interpersonal communication, flexibility, and attention to both aesthetics and functionality of product displays.

ADA Statement

Wilkinson Supply Company is committed to providing reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Applicants who may require accommodations in the application or interview process should contact Human Resources. Reasonable accommodations will be considered to enable individuals with disabilities to perform essential job functions.

EEO Statement

Wilkinson Supply Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.